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Practitioner: Labour Relations (PE Regional Office)

A position exists for a Practitioner: Labour Relations in the Human Capital Management Division, reporting to the Manager: Labour Relations based at the PE Regional Office. This position is being re-advertised. Previous applicants must re-apply.

Purpose of the Job

To defend cases at the Commission for Conciliation, Mediation and Arbitration (CCMA), facilitate the resolution of disputes between employees and supervisors, co-ordinate grievances and disciplinary investigations, conduct training on labour relations issues in order to contribute to a sound labour relations climate.

In addition, the incumbent is expected to attend grievance and disciplinary hearings, render an advisory service to both management and employees, and attend to office administration, including attending to correspondence, taking minutes of meetings, co-ordinating meetings, workshops and events, maintaining a proper records management system, and administering the flow of information.

Requirements

  • Diploma in Human Resources Management (majoring in Labour Relations).
  • 3–4 years’ experience in Labour/Employee Relations.

Desirable

  • Postgraduate qualification in Labour Relations/Labour Law.
  • 5 years or more of Labour Relations/Employee Relations experience.

Knowledge and Skills

  • All labour relations policies and standard operating procedures.
  • CCMA rules and regulations.
  • Labour legislation and related regulations.
  • Collective agreements.
  • Administration management and best practice.
  • Planning and organising skills.
  • Conflict management skills.
  • Presentation skills.
  • Problem solving skills.
  • Computer skills.
  • Quality assurance skills.
  • Listening skills.
  • Customer centric skills.
  • High level of accuracy and attention to detail.
  • Communication skills.
  • Time management skills.
  • Record management skills.

Responsibilities

  • Provide operational support relating to grievance resolution activities and processes.
  • Consult on the utilisation of the disciplinary and grievance procedures.
  • Quality assure investigation reports and charges.
  • Advise on disciplinary and grievance processes based on best practice, disciplinary and Grievance policies and SOPs.
  • Attend disciplinary and grievance hearings.
  • Attend and defend SANParks at CCMA conciliation and arbitration hearings.
  • Follow up on client enquiries, requests and complaints in a timely manner.
  • Advise clients about the status of issues or progress of disciplinary and grievance cases.
  • Monitor compliance with stipulated time frames in accordance with the Disciplinary and Grievance Standard Operating Procedures.
  • Monitor compliance with collective agreements.
  • Provide advisory services based on best practice.
  • Capture and update all disciplinary and grievance actions on the appropriate HCM database.
  • Ensure the documentation and storage of all information.
  • Maintain clear communication and update clients on an ongoing continuous basis.
  • Co-ordinate and conduct in-house labour relations training.
  • Co-ordinate external government department training.
  • Research and advise on labour and employment relations matters.
  • Attend internal stakeholders’ meetings (management and shop steward meetings).
  • Be a team player.
  • Contribute to team cohesion.
  • Provide information that the team needs in order to achieve the Unit’s objectives.
  • Collaborate with other functions.
  • Maintain detailed records.
  • File records in a manual system.
  • Complete routine administration.
  • Keep an appropriate diary.
  • Arrange appointments.
  • Sort incoming mail.
  • Compile CCMA bundles for each case.
  • Procure stationery for the section.
  • Co-ordinate labour relations related logistics in general.
  • Administer, monitor, track and compile trade union membership reconciliation reports.

Please Note

The successful candidate will be expected to stay outside the Parks, and the package is structured to incorporate a housing allowance. In addition, the Tool of Trade will be paid, since the position requires the incumbent to travel.

The appointment will be made in accordance with SANParks’ Employment Equity Plan.

SANParks is an equal opportunity employer. SANParks reserves the right not to make an appointment.

Preference will be given to qualifying candidates with disabilities.

Applicants in possession of foreign qualifications to submit evaluated results by the South African Qualification Authority.

Salary

R501 165.00 – R701 610.00 Annual Package

How To Apply

Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:

Documents Required

Applications letters, detailed Curriculum Vitae and qualifications certified within the last 3 months to the following address:

Application will only be completed when you have completed the below steps:

  1. Use the below reference number on your application:

PRACTITIONER LABOUR RELATIONS PE REGIONAL OFFICE

  1. Complete the link below:

https://forms.office.com/r/X5Z2tAcZ5g

  1. Submit your cv as per below instructions:

Must be accompanied by a 1-page Cover letter, Detailed CVs, certified copies of your ID, Qualifications, and Driver’s License to the below email address:

E-mail: [email protected]

Human Capital Division

SA National Parks

PO Box 787

PRETORIA

0001

If you do not receive a response from us within 21 days after the closing date, please consider your application unsuccessful.

No CV’s will be accepted after the closing date.

Closing Date

16 October 2026