News

SANParks is aware of the recent surge of payment failures when booking accommodation on our website. An investigation into the matter has revealed that the latest version of the Chrome browser contains a malfunction that causes loss of important information – resulting in the authorisation of the funds without finalization of the reservation.

In cases where no booking confirmation is received within a few minutes, please refer to the email that is sent automatically, and follow the instruction to click on the link provided. This final step assists with the settlement of the payment and secures the reservation. Please note that at no stage is personal information displayed, exchanged or required.