Wild Card

Your Wild Card is the best way to explore Southern Africa’s wild spaces, as you’ll get 365 days of unlimited access to the parks and reserves in the cluster of your choice.

If you have a valid Wild Card, you are entitled to unlimited access applicable to the type and cluster on your Wild Card, for 365 days at all our partner parks and reserves. As a member you don’t pay daily conservation fees – instead you pay an annual fee.

• 365 days of unlimited access to Parks and reserves relevant to the cluster and category chosen.
• Special offers and discounts for Wild Card members only.

The Wild Card programme no longer offers Cash Back Rewards, but you can expect many other exciting and more relevant benefits in future. In our survey we asked Wild Card members what matters to them so you can look forward to benefits that address your wants and needs.

Kindly ensure to bring your Wild Card confirmation letter and proof of identity in order for your membership to be validated for access as some properties do not have the technology to validate the physical cards.

Yes, online is best because you can check your details are correctly entered and this paperless method is better for the environment. You can also buy or renew your card through any of the Wild Card partners’ websites.

A SANParks Account is required to purchase or manage your Wild Card. Create your free account to get started. You need a credit card to purchase membership online.

Alternatively, purchase your Wild Card at SANParks Head Office or at specific Partner Parks or Reserves. For more information or assistance in this regard, please contact the Wild Card call centre on 0861 GO WILD (0861 46 9453).

As soon as the terminals are operational, your membership renewal will automatically be updated on to your card at first use. To manually update your renewed membership on to your Wild Card, please contact the Wild Card call centre on 0861 GO WILD (0861 46 9453).

You can buy a new Wild Card online or at one of the Wild Card parks. It is however far better to purchase your new Wild Card online. Kindly note that you will only qualify for the international cluster.

You can still buy Wild Card membership at select gates, but you must complete the application process online. It’s best to purchase and renew online rather than upon arrival in the parks and reserves. This way you won’t waste valuable game-viewing time at the gate and you can ensure that your details are captured accurately.

Yes, this card can only be purchased for an Adult (anyone over the age of 18 years), the member must have a valid ID number for South Africans and Passport Number for SADC or International members.

No, the Couple Card is for any two people – there doesn’t have to be any legal connection between them. The Couple Card can be used for two friends, siblings or romantic partners. BOTH parties must be listed with ID or passport numbers. This means the card is specific to the two people listed on it. This card could also be for two adults or one adult and one child.

The Family card allows for a maximum of seven people added to the card. This could thus be a maximum of two adults and five children or one adult and six children.

A Wild Card gives access to the people listed on that card. If you want access for two people, you have to buy a Couple Wild Card and enter your friend’s details on your card. The second person on the Couple Card is listed for the duration of the year – you cannot change the details to a new friend for every trip.

Yes, but you have to provide proof of South African permanent or temporary residency or a work permit (valid for more than six months at the time of purchase) to be eligible for the card. You will also be required to show this proof whenever you wish to access one of the partner parks. If you don’t have South African residency, you have to purchase an International Wild Card unless you are from a SADC country, in which case Local membership applies.

Yes, but you must provide proof of renewal in the form of your receipt together with a concession letter from Home Affairs. Kindly note that approval will be at the discretion of Wild Card management.

Only citizens (nationals) of SADC countries qualify for the same benefits as South African residents.

As a SADC citizen, you must provide valid proof of your citizenship when you apply for a Local Cluster Card. You will also be required to show this proof whenever you wish to access one of the partner parks.

Work permits or residence permits for other SADC states, are not accepted. In this case, you will have to purchase an International Wild Card.

If your partner has no SA residence/work permit status, the only option would be for you to purchase a South African Individual Wild Card for yourself, an International Wild Card for your partner or an International Couple Card.

If there is only one adult member on a family card, the child that is over 18 can be a partner on the card, otherwise unfortunately he/she will need to obtain an Individual Wild Card for himself/herself.

If the child that is over 18 is mentally challenged and has been certified by the doctor as being dependent on parents or guardians, then they are liable to be a child member on the card. You will need to send us proof of his/her condition when making the purchase to [email protected].

We will honour the Lifetime Wild Cards issued before 20 October 2010. However, we will not be issuing any new Lifetime Cards for the time being. We are looking at other options for our loyal pensioners and will communicate future options in due course.

Table Mountain National Park (TMNP) has its own My Green Card, which is available only to Cape Town residents and replaced the Cape Town Wild Card. My Green Card operates separately from the Wild Card and has its own rules and requirements. More information can be obtained from the SANParks website or by contacting [email protected] or 021 712 7471.

No, My Green Card can be used to access only Table Mountain National Park for 12 entries only but Wild Card will give you unlimited access to Table Mountain National Park (if your cluster permits you)and other parks of your chosen cluster.

No, the TMNP My Activity Permit is required by individuals who regularly make use of the Park to undertake a specific/variety of activities. My Activity Permit operates separately from the Wild Card and has its own rules and requirements. More information can be obtained from the SANParks website or by contacting [email protected] or 021 712 7471.

Holders of an activity permit will not be required to pay the entrance fees when accessing TMNP pay points to carry out their specified activity.

You will be allowed access to our partner parks with valid proof of identity PLUS one of the following:

• a valid Wild Card Purchase/Renewal Confirmation Letter

If you have purchased your membership online, you will be sent a Purchase Confirmation letter, as well as, a digital Wild Card. Your confirmation letter and digital card, with valid proof of identification, will provide you with access to the parks. You will use your Purchase Confirmation letter when accessing the reserves.

With your ID alone you won’t gain access to the parks, resorts or reserves. You will be required to show proof of identity AND either your Wild Card, your receipt or your Confirmation Letter, all of which will be verified.

You will be allowed access to our partner parks with valid proof of identity PLUS a valid Wild Card Purchase/Renewal Confirmation Letter.

Kindly ensure to bring your Wild Card confirmation letter and proof of identity for your membership to be validated and to gain access to the partner parks.

The plastic cards have been discontinued, and we have transitioned to a digital (virtual) card. These will be emailed to you upon purchasing your Wild Card.

The plastic cards have been discontinued, and we have transitioned to a digital (virtual) card. These will be emailed to you upon purchasing your Wild Card.

The digital card is more environmentally friendly and will assist in transitioning to contactless transactions as a safety measure post the COVID-19 pandemic. In the meantime, the Confirmation Letter plus valid proof of Identification will be sufficient to gain entry to the parks.

The digital card shows the main member’s details as well as the expiry date. The purchase Confirmation Letter will contain the main member and beneficiaries’ details.

The old Wild Card is no longer valid, so simply purchase a new subscription.

Yes, select the “No, we have Wild Cards” option when asked about adding Conservation Fees to your booking.

Please ensure you have downloaded and installed the latest Adobe Acrobat Reader.

After signing into your SANParks Account, you can purchase or renew a subscription by clicking on the Buy or Renew a Wild Card button on your Account Summary page. You will be directed to the Wild Card loyalty site, where you can click on the ‘My Subscriptions’ menu item to purchase or renew.

The Wild Card loyalty site is responsible for managinging all Wild Card profiles and subscriptions, such as buying a new Wild Card, renewing a Wild Card, and managing your profile.

This occurs when there are multiple profiles associated with your account. Our systems have recently undergone an upgrade, and we recommend that you obtain a new subscription under the profile you have access to. Our system administrators are actively working on addressing the issue of multiple profiles.

Sign in issues originate from problems such as email sharing, and duplicate or archived accounts. Please send an email to [email protected] or contact us at 0861 GO WILD (0861 46 9453) for assistance.

After signing into your SANParks Account, click on the Buy or Renew a Wild Card button on your Account Summary page. You will be directed to the Wild Card loyalty site where you can download your digital card.

Visit any of the wild partners’ websites – SANParks (www.sanparks.org), Eswatini Big Game Parks (biggameparks.org), CapeNature (www.capenature.co.za), Ezemvelo KZN Wildlife (www.kznwildlife.com) and Msinisi Resorts & Game Reserves (www.msinsi.co.za) – or phone us on 0861 GO WILD (0861 46 9453).

You can log a support ticket online. Alternatively, phone 0861 GO WILD, or send us an email to [email protected].

You can log a support ticket online or send an email to [email protected]. You should receive a response within 72 hours unless we are experiencing unexpectedly high query volumes.

All refund-related matters are exclusively managed through our dedicated channel, [email protected], it will take 14 days for your refund to be processed and refunded.