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Tourism Assistant (Fixed-Term Contract)

A fixed term vacancy (3 months) currently exists for a Tourism Assistant at Agulhas National Park. The successful candidate will be responsible for visitor engagement at the lighthouse museum and tower and may also be required to relieve reception staff and assist with general reception duties. The incumbent will report to the Duty Manager.

Location

Agulhas National Park

Requirements

  • Grade 12 (Matric) certificate with at least 2 years of relevant office administration or tourism-related experience.
  • Proficiency in Afrikaans and English is essential; a third language will be an added advantage.
  • Friendly and welcoming personality with strong verbal communication skills for engaging with both individuals and groups.
  • Excellent written communication, liaison, and customer service skills.
  • Skills in providing excellent customer service.
  • Ability to work under pressure and handle frequent interruptions professionally.
  • Interest in or willingness to learn about heritage assets, especially lighthouses.
  • Physically fit and able to climb all stairs in the lighthouse tower.
  • Computer literate with working knowledge of Microsoft Office.
  • Experience with Property Management Systems (PMS) will be an advantage.
  • Must be willing to work weekends and public holidays.

Responsibilities

  • Welcome and engage with visitors at the Cape Agulhas Lighthouse Museum and Tower.
  • Issue permits, process payments, and reconcile daily takings.
  • Represent the lighthouse with enthusiasm and respect for its historical value.
  • Provide accurate information to visitors about the park, lighthouse, and related tourism activities or facilities.
  • Perform administrative duties, including visitor statistics and basic reporting.
  • Maintain exhibition displays and manage inventory of museum items.
  • Compile and distribute brochures and other relevant lighthouse-related information.
  • Assist in supervising security and cleaning services at the lighthouse, including oversight of public ablutions.
  • Perform relieve receptionist duties at the front office when required.

Please Note

The remuneration package includes a basic salary aligned with a Paterson B1 job grade. The successful candidate will have to provide their own accommodation as there is no official accommodation in the park.

SANParks is an equal opportunity employer. SANParks reserves the right not to make an appointment. South African citizens will receive priority unless otherwise specified.

SANParks is an equal opportunity employer and reserves the right not to make an appointment.

Paterson Grade

B1

How To Apply

Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:

Documents Required

Only interested persons who meet the above stated requirement should apply using the following link:

https://forms.office.com/r/iu4AuwRGjL

Supporting Documents such as Detailed CV, certified copies of qualifications, ID and other relevant documents must be emailed to [email protected] using reference: AG: FT Tourism Assistant in subject line. Application that does not meet the requirements will not be considered.

For enquiries: Contact Thembelihle Madlala on Tel: 021 741 2521.

Applications that have not been responded to within 21 days should be regarded as unsuccessful.

Closing Date

16 July 2026