Reservations
Our Central Reservations Call Centre is open Monday to Friday from 07:30 AM to 3:45 PM.
Customer Care
Your queries are handled by highly professional Customer Care agents and will be directed to the correct department for assistance and feedback.
Head Office
The South African National Parks Head Office is based in Groenkloof National Park in Pretoria. Office hours are Monday to Friday from 07:30 AM – 16:00 PM.
Request Information
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Frequently Asked Questions
See some of the most frequently asked questions that may assist in addressing your queries.
Whistleblowing Hotline
The public, tourist, SANParks suppliers, contractors, employees or any other stakeholders are encouraged to report all fraud, corruption or related acts, or where strong suspicion thereof exists.