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FAQ

Contact us

Where can I obtain more information?

Visit www.wildcard.co.za, any of the wild partners’ websites - SANParks (www.sanparks.org), big game parks of Swaziland (www.biggameparks.org), CapeNature (www.capenature.co.za), Ezemvelo KZN Wildlife (www.kznwildlife.com) and Msinsi resorts (www.msinsi.co.za) – or phone us on 0861 GO WILD (0861 46 9453).

Who should I contact for queries?

You can log a query at www.sanparks.org/wild_new/tourism/contact or contact us at www.wildcard.co.za, or any of the Wild Card partners through their websites. Alternatively phone 0861 GO WILD, or send us an email to wildcard@sanparks.org.

Help! I can’t get hold of the call centre. How can I get in touch with someone who can help me and when is the soonest that I can expect a response?

You can log your query online at www.sanparks.org/wild_new/tourism/contact or send an e-mail to wildcard@sanparks.org. You should receive a response within 72 hours unless we are experiencing unexpected high query volumes.