Page 1 of 1

Cancellation fees

Posted: Mon Aug 28, 2023 7:48 pm
by RonS
When making an on-line booking for say 6 months time you are asked to pay in full.
Reading the cancellation policy it only tells you what the cancellation fee is if you cancel 45 days before arrival (50%), it does not say what the cancellation fee is if cancelled more than 45 days prior to arrival.
Can anyone clarify this?
Thanks, Ron

Re: Cancellation fees

Posted: Mon Aug 28, 2023 9:51 pm
by Elsa
Ron, as I see it cancellations 45 days prior would be a full refund.
Here they just mention more than 30 days.

Cancelling a reservation made here could result in cancellation fees.
These are calculated on the total value of the reservation that was cancelled.
Cancelling:
6 days or less prior to arrival (or not arriving at all) will result in a 100% cancellation fee
7 to 14 days before arrival will result in a 50% cancellation fee
15 to 30 days before arrival will result in a 25% cancellation fee.

Re: Cancellation fees

Posted: Mon Aug 28, 2023 11:33 pm
by Tamsy
Hi

If you cancel more than 45 days in advance you get a full refund.

Bw