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How long do refunds take?

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Rivers2Run
Posts: 38
Joined: Mon Sep 17, 2012 9:53 pm

How long do refunds take?

Unread post by Rivers2Run » Sat Feb 20, 2016 4:23 am

I messed up and didn't notice the conservation fees were included in my booking. I have 3 bookings and only one had conservation fees for final payment. We intend to purchase a wild card so I asked for a refund for the conservation fees. I received an email that said a refund would be granted that was about 2 weeks ago. I am out of country so that may be a complicating factor. Thanks look forward to the visit despite the drought.

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Guinea Pig
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Joined: Sat Jan 29, 2005 12:52 pm
Location: My business...

Re: How long do refunds take?

Unread post by Guinea Pig » Sat Feb 20, 2016 10:15 am

We had a refund made just about 2 years ago and were told that it was only done in batches, twice in a month. Beginning and Middle I seem to remember. If you just missed one batch, your refund will be with the next.
Plotting a stay at Tamboti and Croc Bridge in 2016...

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Rivers2Run
Posts: 38
Joined: Mon Sep 17, 2012 9:53 pm

Re: How long do refunds take?

Unread post by Rivers2Run » Sat Feb 20, 2016 9:04 pm

Ok, just checked and it was posted to my account yesterday, so I just caught the latest batch of refunds. Does take a bit but it came through. thanks


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