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Re: Bookings - info - advice & Feedback

Discuss and find information on the Kruger National Park
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redlomo
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Re: fast track way to book accomodation

Unread post by redlomo » Fri Nov 23, 2012 2:19 pm


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Heksie
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Re: fast track way to book accomodation

Unread post by Heksie » Fri Nov 23, 2012 2:28 pm

Ya I agree with redlomo :thumbs_up: go to www.sanparks.org then Kruger National parks, so then you can check out the camps and see what is available and then book online :D
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Graham_5000
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Re: fast track way to book accomodation

Unread post by Graham_5000 » Sat Nov 24, 2012 2:49 am

Mgoddard wrote:Tim Welcome to the Forum...just remember, when you book online as suggested above you have to pay the full amount upfront....I would suggest you look to see whats available and make a booking online (for 2 or 3 nights), pay for it and then login to your booking and you can make changes etc as you please...!!! They do not charge you to make changes so far in advance..only 1 month in advance stop making changes, and the changes you make can be paid as per your updated booking :D :D


It is also cheaper to book online and pay upfront.
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Re: fast track way to book accomodation

Unread post by DinkyBird » Sat Nov 24, 2012 12:57 pm

Link to Availability

Also, have a look a month before your planned trip (don't leave booking that late!) to see if your preferred accommodation options become available and you can change the booking. If clients do not pay their full deposit on due date (one month before their visit) the booking is cancelled, and thus accommodation options become available again.
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cgo111
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Re: Bookings - info - advice & Feedback

Unread post by cgo111 » Wed Dec 05, 2012 8:17 am

Hi,

I am new to this forum and have a question regarding bookings:

I would like to make a booking for a wilderness trail, and I am not opposed to doing it through the online booking system. However, I would like clarification regarding refunds the refunds policy, because my travel plans are not absolutely finalized.

If I were to cancel a booking with more than 30 days advance notice, would I get a full refund? I see rules spelled out for 30-15 days before reservation, etc., so am I correct in assuming a full refund if cancelled with more than 30 days advance notice?

Thanks in advance for your input!

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Elsa
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Re: Bookings - info - advice & Feedback

Unread post by Elsa » Wed Dec 05, 2012 11:39 am

Hi cgo111 and a warm welcome to the forum! :clap:

I would read it as more than 30 days = full refund as well. :thumbs_up:

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Re: Checking for accommodation availability updates?

Unread post by Elsa » Wed Jan 09, 2013 11:25 am

Found this on the Availability page

Please Note:
Availability information is updated real-time (unless interrupted by technical difficulties) between our reservation system and this website. As reservations are accepted on a first-come-first-served basis, we cannot guarantee that accommodation you see as available now will still be available when you make a reservation.


Just yesterday I moved one of my bookings to a later date and when I checked, noticed that it had changed accordingly on the availability.

Hope that helps

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RogerFraser
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Re: Checking for accommodation availability updates?

Unread post by RogerFraser » Wed Jan 09, 2013 8:15 pm

Also don't forget now with the new 2013 reservations the final balance now has to be paid 60 days prior to arrival so unpaid reservations will become available sooner . :hmz:
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mandym
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Re: How do you amend an existing reservation?

Unread post by mandym » Sat Feb 16, 2013 3:16 am

Hi ElephantEars,

If you booked your accommodation online it is pretty straightforward to change it online too. In fact I literally just changed mine.

Check first that the accommodation you want is available by going to the left hand panel of the Home Page and finding Travel - Availability - Olifants - "Monthly calender or a particular date".

If it is available go to Travel - Reservations.

Click on "Book and Pay Directly Online".

Click on "Review Existing Reservations"

Click on the Reservation number you want to change.

Find the one that you are changing and click on Cancel

That will take off the accommodation already booked - you have to do that first otherwise it will throw you out at the end.

Then click on "Add Itinerary"

That will take you through to allow you to choose the new accommodation you want.

If the new accommodation is more then there will be no modification fee once you have chosen the new one.

Go to checkout and pay any balance due.

Have a great trip :dance:

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schooms
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Off-Peak time in the Kruger.

Unread post by schooms » Fri Apr 05, 2013 9:02 pm

Hi guys,

Wonder if anyone can help here. In a recent magazine article in a SA travel magazine it mentioned that when one books accomodation in SANPARKS (including the Kruger) that one must ask about the off-peak periods and about the discounts available during these periods.

Apologies to the moderators but I didn't find this in any other forum, but if it is then please direct me to the correct one.

My question is this, when is the off-peak period in the Kruger?
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moose1
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Re: Off-Peak time in the Kruger.

Unread post by moose1 » Sun Apr 07, 2013 7:54 pm

HI

If you look under Tariffs on the SANP web site and open the 2013 -2014 Tariffs you will see that from Nov 2013 there are 3 Tariffs. A Low Season rate, a shoulder season rate and a high season rate. They differentiate between "HOT" times (low season )and "COOLER " times in the parks (high season) as well as school holiday periods . You will see the 3 columns with the respective applicable dates . Hope this helps ?

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Re: Off-Peak time in the Kruger.

Unread post by moose1 » Mon Apr 08, 2013 9:33 am

Hi Schooms

Dont forget there are also Pensioners discounts (there are some benefits to getting old !!! :o ) Go to http://www.sanparks.org/tourism/tariffs ... scount.php for the files

Then there are the special deals and you can get these at http://www.sanparks.org/tourism/reserva ... scount.php

Then there are the weekly specials on the main page of the SANP website It says " Quick availability check - Still available this weekend "

Also read about tariffs etc on http://www.sanparks.org/tourism/tariffs/

Hope this helps !! Enjoy your trips --- it is much better when you only have only paid 60% of the normal tariff !!! :)

Moose1
NEXT BOOKING -NOV 14 : BALULE 1 TO 5 : SATARA 6 TO 9 : MAROELA 10 TO 16 : LOWER SABIE 16 TO 21
JUST BOOKED - 3 WEEKS IN MAY 2015 !!!

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Elsa
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Re: Cancellation policy

Unread post by Elsa » Tue Apr 30, 2013 9:54 pm

nicvincent wrote:All nice. But what happens if I need to cancel more than 30 days (e.g. 2 months) before arrival? Would there be any cancellation fee or will all the amount be credited back to my cc?
Many thanks

That's right, more than 30 days and there is no cancellation charge and as I understand it either paid back or you can take a credit.

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DSouter
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Conservation Charges

Unread post by DSouter » Thu May 16, 2013 9:07 am

Conservation Charges to drop -
Durban - South Africans touring Kruger National Park in open safari vehicles would no longer have to pay the same rate as foreign visitors.

SANParks said all visitors were normally charged the standard rate for foreigners if they visited the park in open safari vehicles on organised tours which mainly cater for the international market.

However, statistics showed that more local visitors were now visiting the park on such tours, and SANParks had decided to allow South Africans to pay a reduced rate for park conservation fees.

As from November 1, conservation fees for Kruger (and open safari vehicle guests) would be R62 for locals, R124 for SADC nationals and R248 for international guests. Children younger than 12 would pay half price. - The Mercury

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AndreaB
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Re: Conservation Charges

Unread post by AndreaB » Thu May 16, 2013 9:11 pm

Can anyone give me a rational explanation as to why international visitors have to pay approx. 4 times more conservation charges than locals? :wall:

I am getting somewhat tired of being treated as a cash cow merely because we travel in from other countries?
And yes I do have a Wild Card but even then we are charged far more than SA citizens.

The days where South Africa was a cheap holiday are long gone. Much as I love Kruger and would be devastated if I couldnt make my annual trip it, is slowly but surely becoming a luxury item that may have to become a bi-annual treat.
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