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Reservation questions/advice

Find information and FAQ's not related to the parks, like Health & Safety, 4x4 etc.
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Hugh
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Re: to book or not to book

Unread postby Hugh » Thu Nov 11, 2010 4:12 pm

Hello there and Welcome to the forum.
Have a look at the availability under Tourism in the column on the left. and see which camps still have space.for January and that will give you some idea on how busy the Park will be at that time. You might be very lucky but its best to check first
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Imberbe
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Re: to book or not to book

Unread postby Imberbe » Thu Nov 11, 2010 4:14 pm

You should be able to pull it of, especially since you have the camping equipment.

It is a risky strategy since KNP is extremely popular and there is high occupation throughout the year, and no longer only during school holidays ... especially in the chalets, etc.

I would however warn you that you may find that you cannot get the camp you want, when you want it. Also see to it that your conservation fees and exit permit is accurate, since you may find yourself in trouble if you loose some papers and want to leave eventually. They may keep you there forever! :twisted: :lol:
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LindaMP
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Re: to book or not to book

Unread postby LindaMP » Thu Nov 11, 2010 4:34 pm

ahhh thanks guys this is what happens when a blond is left to sort out the holiday :dance: it was much easier last December with all the bookings in place and everything paid for now it just does not feel so right but going to make the most of it
Keep me there forever :hmz: think i can live with that lol

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wheckroodt
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Re: frustration with booking requests!

Unread postby wheckroodt » Sun Nov 14, 2010 12:06 pm

:mrgreen: I use http://www.KrugerPark.com" onclick="window.open(this.href);return false; also an online booking system. They are agents. You don't pay extra and you only need to pay 30 days before you go. I recently got a 5% discount from them for my next stay which will be Dec 16 - 26 Dec. Kruger won't give you that.
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macktheknife
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Re: to book or not to book

Unread postby macktheknife » Sun Nov 14, 2010 12:22 pm

Personally I wouldn't risk going without pre-booking although IMO it does seem like a good way to do Kruger, I would rather book and make the most of what I get without the stress or possibility of dissapointment! :)

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Imberbe
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Re: to book or not to book

Unread postby Imberbe » Sun Nov 14, 2010 2:18 pm

One could always book and then change your itinerary whilst in the park ...
Imberbe = Combretum imberbe = Leadwood = Hardekool = The spirit of the Wildernis!

Want to know more about the SANParks Honorary Rangers? Visit www.sanparksvolunteers.org


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forestgump
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Re: to book or not to book

Unread postby forestgump » Sun Nov 14, 2010 2:22 pm

yes, give yourself a safety net by pre-booking then change if possible once there if the need arises.
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Vincent123
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Is it fair?

Unread postby Vincent123 » Wed Nov 17, 2010 1:08 pm

The present online booking system is great! It gives the visitor a good idea what accommodation is available, when and where. By paying immediately ensures that SANPARKS have an immediate souce of income and improves there cash flow. :clap:

When making a reservation, the visitor often books and pays for accommodation that not always suits his/her needs. The reason for this is that it is the only accommodation available. At a later date more suitable accommodation becomes available, is booked and paid for. There is no refund when the original booking is cancelled. This I find as unfair and immoral. :naughty:

I do understand that there is cost involved in making the reservation and am therefore prepared to pay for it, but not the full amount. :x

PLEASE investigate this issue and give us a more acceptable solution. :pray:

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Imberbe
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Re: Is it fair?

Unread postby Imberbe » Wed Nov 17, 2010 1:12 pm

The problem lies with the risk taken by SANParks in online bookings. People can easily book a large number of units, without any intent of using them or with the intent of canceling at a late stage. This would leave SANParks with a problem and other visitors without the opportunity of making a booking.
Imberbe = Combretum imberbe = Leadwood = Hardekool = The spirit of the Wildernis!

Want to know more about the SANParks Honorary Rangers? Visit www.sanparksvolunteers.org


One positive deed is worth more than a thousand critical words.

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DuQues
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Re: Is it fair?

Unread postby DuQues » Wed Nov 17, 2010 1:14 pm

It is fair yes.

If you go to any shop and buy something which you do not want (say an iPhone), and you come back later to buy the laptop computer should the salesman take back the iPhone?
Not in my books.

Buy what you need, not something so you can exchange it later.
And that ties in completely with what Imberbe posted.
Not posting much here anymore, but the photo's you can follow here There is plenty there.

Feel free to use any of these additional letters to correct the spelling of words found in the above post: a-e-t-n-d-i-o-s-m-l-u-y-h-c

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Duke Ellieton
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Re: Is it fair?

Unread postby Duke Ellieton » Wed Nov 17, 2010 3:00 pm

Also, you don't have to lose anything. You can make changes to your online booking and only pay the difference between old and new reservation. Only thing is request the changes by email/phone/fax - not online.

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oddesy
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Re: Is it fair?

Unread postby oddesy » Wed Nov 17, 2010 3:23 pm

I agree with sharifa and duke, we have often booked what we could when it was available and then either added more nights or once even changed from camping to chalets and we only had to pay in the difference.
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mikef
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Re: Is it fair?

Unread postby mikef » Wed Nov 17, 2010 3:38 pm

Imberbe wrote:The problem lies with the risk taken by SANParks in online bookings. People can easily book a large number of units, without any intent of using them or with the intent of canceling at a late stage. This would leave SANParks with a problem and other visitors without the opportunity of making a booking.


Not sure if i agree that SANParks has more risk with online bookings- when you book online you are forced to pay the full amount immediately before the booking is accepted. If you book by phoning reservations you can reserve any accommodation without paying anything. You do need to pay a 10% deposit within a certain time to secure this telephonic booking (100% if within 30 days). The main problem is the differing treatment offered on cancellation of these two bookings - in the event of an online booking you forfeit all your funds irrespective how long before the event - with a telephone booking you only lose for cancellations in the last 30 days and even then on a sliding scale.

I can not understand the logic of this difference in treatment or why online bookings with full upfront payment is seen as more risky than telephonic bookings.

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DinkyBird
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Re: Is it fair?

Unread postby DinkyBird » Wed Nov 17, 2010 4:45 pm

mikef wrote:I can not understand the logic of this difference in treatment or why online bookings with full upfront payment is seen as more risky than telephonic bookings.
This is because the folk who take the telephonic bookings are trained to be on the lookout for the type of booking as mentioned in Imberbe's post. One of the times computers are not as good as humans :wink:

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Re: Is it fair?

Unread postby mikef » Wed Nov 17, 2010 5:14 pm

DinkyBird wrote:
mikef wrote:I can not understand the logic of this difference in treatment or why online bookings with full upfront payment is seen as more risky than telephonic bookings.
This is because the folk who take the telephonic bookings are trained to be on the lookout for the type of booking as mentioned in Imberbe's post. One of the times computers are not as good as humans :wink:


Fair comment :) - however I have never had a problem when booking two units for the same period telephonically with the stated intention when doing the booking of canceling the one unit within a week while I consult with friends on which unit we wish to take. Based on above comments some might consider this abuse. :redface:

I agree fully with Vincent above that the current system is not morally defensible and as he stated it is not a question of refunding all funds - SANParks would be justified in deducting a fee to cover the cost of the booking (which should also eliminate abuse).

It is however the inconsistency in treatment that frustrates me :(


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