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Re: Bookings - info - advice & Feedback

Discuss and find information on the Kruger National Park
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Re: Conservation Charges

Unread post by Imberbe » Fri May 17, 2013 1:10 am

South African tax money is contributing to the upkeep of our parks and has done so for many years. This is a small way in which South Africans are benefiting from the tax they are paying. South Africans pay the same rates for accommodation as people from all other countries.
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Re: Conservation Charges

Unread post by Joep Stevens » Sat May 18, 2013 6:17 pm

Dear AndreaB,

To add to what Imberbe has already explained, conservation fees for national parks are determined considering the charges for similar reputable parks across Africa and the world.
We call these the standard conservation fees.
In the case of large parks such as Kruger, Kgalagadi and Addo, SANParks rates compare favourably (cheaper) than parks such as Serengeti, Chobe, Masai Mara, Etosha.
As explained by Imberbe SA residents benefit by a ratio of 4:1 reduction, indeed for the reason of them funding the conservation grant that SANParks receives from the Government.
Then there is a further option for the regular and long staying visitors that can benefit from the Wild Card option available.
I hope and trust that this is understandable and supported.
Just a subtle difference - instead of the approach being "non-SA residents paying 4 times more than SA residents", the approach should be "non-SA residents pay comparable (if not favourable) rates (compared to parks across Africa and the world) and SA residents pay reduced fees, as it their taxes (mostly so) that fund conservation in South Africa."

Thank you.

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Re: change of booking

Unread post by DinkyBird » Fri Jul 19, 2013 7:25 pm

Hi Lucy

Yes, they are open on a Saturday, in the morning.

Central Reservations (Pretoria): +27 (0)12 428 9111 or mobile: +27 (0)82 233 9111
Call Centre Office Hours (GMT+2)

Monday to Friday: 07:30 - 17:00
Saturday: 08:00 - 13:00

List of satellite offices here:- link
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Do you need a printed reservation?

Unread post by cfraser » Thu Aug 08, 2013 8:02 pm

Hey guys

Going into the Kruger for day tomorrow, I have made my advanced reservation but do not have access to a printer, do you have to have a printed copy? Or you think I can use my iPad to show them the details??



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Re: Do you need a printed reservation?

Unread post by Crested Val » Thu Aug 08, 2013 8:21 pm

If you make a note of your reservation number and client number they can look you up.

I once misplaced out paperwork, and there was no problem at all. They were very helpful at Malelane Gate where we entered the park, and Croc bridge camp, where we were staying.

Have a lovely day in the park.!!! :thumbs_up:
I long each day for my beloved Kruger!!!! :thumbs_up:

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How many can you book at one time?

Unread post by matnikstym » Thu Sep 19, 2013 4:24 am

There will be three or four sets of people traveling together but in separate cars and want separate huts/tents in several camps in Kruger. Can 1 person make res for 3 spots at each camp or does each party need to make their own? Thanks in advance.

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Re: How many can you book at one time?

Unread post by lion queen » Thu Sep 19, 2013 7:27 am

Hi Matnikstym,

I've booked more than one accommodation on one reservation number in the same camp in the past.

Enjoy your trip.......... :thumbs_up:
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Re: How many can you book at one time?

Unread post by cheetahlady » Sun Sep 22, 2013 9:53 pm

Matnikstym, we usually book under one reservation number for our group.

Some lessons I have learnt....

1. Specify type of accommodation you want and number of people per hut - look online for the codes and equipment provided in the various accom types.
2. If you are paying separately, you can do this but make sure that the other guests quote the reservation number and note on the form that the credit card name is different from the booking info. Also pay at least 10 days before due date as we have had issues relating to this before. If your booking is not paid on time it is automatically cancelled. We usually pay the deposit in full ourselves and then have a smaller balance to pay than our friends. I always call reservations two days before due date to make sure that the payments have been processed properly.
3. The camps usually try to keep a group together. At most, we have been one or two huts in between. You can request specific huts from the camps by emailing the camps. We do this about 8 weeks out.

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Re: Online booking: query - where should it go?

Unread post by DinkyBird » Sun Oct 20, 2013 9:21 pm

Hi Pete

Just keep in mind, to make use of the pensioners discount, you have to phone book, or book via email, online booking does not give pensioner discounts, but a 5% discount on some (if not all?) bookings. (For future when you are booking all those many lovely trips :D )

The Chill Room is the forum to browse through for Online Booking type of topics - see here. Near the top is a link to a tut. And a little further down is a topic Online Questions, Advice, Problems. Please ask any questions you have, we will try assist or ask the tech guys to help where we cannot.
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Exit permit?

Unread post by Sandybabe » Mon Jan 20, 2014 11:15 pm

My father has just mentioned that you need an exit permit to leave the park, is this still the case or has it changed, we didn't need one when we last visited in 2005. Can anyone advise me?

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Re: Exit permit?

Unread post by Elsa » Tue Jan 21, 2014 11:02 am

My experience was if you were leaving early before reception opened you could pick it up the day before, otherwise on the day you leave but we have also had it given to us when we checked into our last camp!
So lots of choices!
bottom line, you must have it when exiting! :thumbs_up:

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Re: Exit permit?

Unread post by JeanniR » Tue Jan 21, 2014 11:09 am

On our recent trip during December the exit permit was given at check in at our last camp :thumbs_up:
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Re: Exit permit?

Unread post by melissal » Tue Jan 21, 2014 11:59 am

Hi - been to Kruger twice this year, and both times we were automatically given the exit permit when we checked in at our last camp, even if we were staying a few nights. They will staple it into your green entry/conditions leaflet, so you can easily check it's there.

If you want to leave for shopping etc and then return the same day, the gate will stamp the most recent camp printout in your green leaflet and you just show the stamp when you drive back through (no need to go into reception at the gates when you return).
Next trip: Berg-en-Dal Dec 21-22; Bateleur Dec 23-26; Mopani Dec 26-30; Skukuza Dec 30 - Jan 1

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Re: Exit permit?

Unread post by Shutterbug » Thu Jan 23, 2014 9:13 pm

When we were in Kruger in June we were held at the Phalaborwa gate for 25 minutes and nearly missed our flight because the last camp made some sort of mistake on the exit permit or exit date or something like that and so the gate guard didn't want to let us leave, so make sure your paperwork is correct.
The earth has a circumference of 40 075 km and I have to travel 17 141 km to get to the Kruger, that's just not right :tongue:

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Re: Daily conservation fee

Unread post by Philip1 » Wed Mar 05, 2014 3:08 pm

Dani L wrote:Hello
Does one pay the conservation fee per day or per 24 hours?
If we get in the park at 10.00 am on day 1, at what time do we have to leave the park on day 3?
Many thanks

Hi Dani L, Sanparks say the following......

"General Information on Tariffs

Note: All Prices VAT inclusive and all tariffs in South African Rand - Tariffs subject to alteration without advance notice.
Daily Conservation Fee

Valid from 1 November 2013 to 31 October 2014

South African Citizens and Residents (with ID):

R62 per person, per day
R27 per child , per day"

Hope this is what you are looking for.
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