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Re: Requesting specific accommodation

Discuss the different camps and roads of the Kruger National Park
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Elsa
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Re: Requesting specific accommodation

Unread post by Elsa » Mon Aug 20, 2012 10:10 am

These e-mails addresses to be used when requesting specific accommodation, like bungalows, cottages etc.
I know it says NOT for reservations but if its just a bungalow request then that is what the reservations offices tell us to do.

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lion queen
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Re: Letaba

Unread post by lion queen » Tue Aug 28, 2012 7:09 pm

Have a look through the Accommodation photos to see photos of the various accommodations in Kruger to help you decide on any specific one you would like to request and then follow the instructions in the post by Elsa above.
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Re: Letaba

Unread post by Bush Baptist » Wed Aug 29, 2012 1:09 pm

saraf wrote:Well actually it isn't a norm, it is always done at the camp's discretion. It's not a right and it can't always been done.


Agreed. They try to do it as part of customer service excellence.

I have never been refused, and I contact the camp 2 weeks before arrival.
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Elsa
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Re: Requesting specific Accommodation.

Unread post by Elsa » Sun Jan 05, 2014 8:16 pm

Have a look through Index to Best unit numbers
Its still a work in progress but can give you some idea in the mean time. :thumbs_up:

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Re: Reservations

Unread post by lion queen » Tue Jan 14, 2014 8:54 am

K-4S wrote:I have found on the Sanparks page with camp details it states at the top that the details are "Not for Reservations!"


All that means, is that you can't phone the camps to make reservations, you need to phone Central reservations or one of the other methods to make your booking.
Phone or send an e-mail to the camp using the camp addresses supplied in the first post of this topic requesting the unit you want, they will then indicate whether still available or not. I've phoned up to a month before my booking date to ask for a specific unit.
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Re: Requesting specific Accommodation.

Unread post by suebfly » Tue Mar 18, 2014 6:52 am

E-MAIL the best. Send a request as soon as you book don't wait. These days if you wait somebody will already have booked.

I send e-mail requests to all camps the day I make a booking and within two days I will have received replies

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Re: Requesting specific Accommodation.

Unread post by squirrel_asc » Tue May 06, 2014 5:37 pm

I always just call the number listed on the camp's contact page and speak to whoever answers. I've never had any problems doing this :)
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Elsa
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Re: Requesting specific Accommodation.

Unread post by Elsa » Wed May 07, 2014 10:31 am

Staff do get moved around in the park from time to time so often the e-mail doesn't get to the right person if phoning is not an option try sending a mail to the Hospitality manager which is what I do when requesting specific accommodation.

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Re: Requesting specific Accommodation.

Unread post by Nkulu » Mon Jun 09, 2014 7:16 am

Disabled Accommodation:
Please could someone assist in advising how to ensure that I get a disabled unit. I know they are kept back for a period before release ( how long) I am determined to go in December :D but must book a disabled unit for the friend going with.
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saraf
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Re: Requesting specific Accommodation.

Unread post by saraf » Mon Jun 09, 2014 9:52 am

You need to phone Reservations directly and ask. They should be able to talk you through the procedure.
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Re: Requesting specific Accommodation.

Unread post by alf » Wed Jun 11, 2014 8:59 am

Hi Bushbuddies,

Christo Knox is the hospitality services manager at Shimuwini now. I have also requested a specific unit and he phoned me within an hour to confirm my request. You can e-mail him at christo.knox@sanparks.org
Made my booking for Desember 2014!! Whoohoo

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Re: Booking Particular Room

Unread post by ctm7943 » Tue Apr 07, 2015 4:09 am

Send email to:

Phuti Namethe phuti.namethe@sanparks.org
Mari Morland mari.morland@sanparks.org
Akani Shivambu Akani.Shivambu@sanparks.org

Include your reservation number and 3 preferred bungalow numbers

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minettest
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Re: Requesting specific Accommodation.

Unread post by minettest » Sun Jul 26, 2015 8:13 am

Good day who can I email to request specific unit at Tamboti. Thanks
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Elsa
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Re: Requesting specific Accommodation.

Unread post by Elsa » Sun Jul 26, 2015 6:33 pm

You need to contact the Orpen camp for that.

john n poppy wrote:I've now had a very pleasant reply from Paul Kubayi about my Tamboti request


Hospitality Services Manager
Paul Kubayi
email: paul.kubayi@sanparks.org.

Taken from Camp Tel #'s

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Snoobab
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Re: Requesting specific Accommodation.

Unread post by Snoobab » Mon Aug 17, 2015 10:51 am

Does anyone by any chance have an e-mail address for Crocodile Bridge Camp? Secondly how long before the booking date can you request specific accommodation?

Many Thanks


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