Re: Bookings - info - advice & Feedback

Discuss and find information on the Kruger National Park

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danadyau
Posts: 15
Joined: Mon Oct 11, 2010 7:17 am
Location: Sydney, NSW, Australia

Re: Bookings - info - advice & Feedback

Unread post by danadyau »

Hi, did you ever resolve the Online booking system?
When I login, the site keeps sending me back to my Profile page & I can't log for availability etc...
Anyone have similar issues?
Tamsy
Senior Virtual Ranger
Senior Virtual Ranger
Posts: 1959
Joined: Mon Jul 20, 2020 12:10 am

Re: Bookings - info - advice & Feedback

Unread post by Tamsy »

Hi, I have just tried and the same thing is happening to me. I will report it.
Tamsy
Senior Virtual Ranger
Senior Virtual Ranger
Posts: 1959
Joined: Mon Jul 20, 2020 12:10 am

Re: Bookings - info - advice & Feedback

Unread post by Tamsy »

I found this advice on the Sanparks Kruger Facebook, hope it helps:
Attachments
Screenshot_20240216-231544.png
Tamsy
Senior Virtual Ranger
Senior Virtual Ranger
Posts: 1959
Joined: Mon Jul 20, 2020 12:10 am

Re: Bookings - info - advice & Feedback

Unread post by Tamsy »

Hi

The advice I was given, and it worked for me is the following:

1) Sign out of your profile
2) Clear the session. To do this:
- on the address bar, on the left next to Https://www.sanparks.org click on the symbol (see pic box around the symbol to press)
IMG-20240217-WA0004.jpg
- in the pop up window, click on 'cookies and site data' (see pic above, no. 2).
- then click on 'manage on device site data (see pic below)
IMG-20240217-WA0005.jpg
- on the window/pop up there will be two domains: Sanparks.org / www.sanparks.org
Click on the delete button (see below pic)
IMG-20240217-WA0006.jpg
- Refresh the page, go back to sign in. Then from that page click on new reservations and it should take you to the necessary page.
If your profile page is not loading, then you might have a problem with your account. See below pic of what it should look similar to when loaded.
IMG-20240217-WA0007.jpg
Last edited by Tamsy on Sat Feb 17, 2024 6:05 pm, edited 1 time in total.
Tamsy
Senior Virtual Ranger
Senior Virtual Ranger
Posts: 1959
Joined: Mon Jul 20, 2020 12:10 am

Re: Bookings - info - advice & Feedback

Unread post by Tamsy »

danadyau wrote: Fri Feb 16, 2024 10:55 pm Hi, did you ever resolve the Online booking system?
When I login, the site keeps sending me back to my Profile page & I can't log for availability etc...
Anyone have similar issues?
Hi
Please see my response above.
Please can you let me know how you get on and whether this helps resolve your problem.

Many thanks
Tamara
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