Error 403: Forbidden

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Impisi08
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Error 403: Forbidden

Unread post by Impisi08 »

I just tried to make a reservation. After entering all the payment details, the system starts processing the payment. Unfortunately I then get the message:

Error 403: Forbidden
Acces is forbidden to the requested page.

This happened when I used my desktop computer, but also with the iPad.

Any suggestions about this? Thank you.
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lion queen
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Re: Error 403: Forbidden

Unread post by lion queen »

Impisi08 wrote: Thu Mar 16, 2023 5:05 pm I just tried to make a reservation. After entering all the payment details, the system starts processing the payment. Unfortunately I then get the message:

Error 403: Forbidden
Acces is forbidden to the requested page.

This happened when I used my desktop computer, but also with the iPad.

Any suggestions about this? Thank you.
Hi Impisi08,

Could you please try using the Quick Pay option.

This sometimes solves the issue away from the original Reservation payment page.

Please let me know whether this worked, so I can try and offer other solutions.
You only live once, but if you do it right, once is enough - Mae West
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Impisi08
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Posts: 325
Joined: Thu Mar 02, 2006 7:40 pm

Re: Error 403: Forbidden

Unread post by Impisi08 »

Hello Lion Queen,

I made a phone call to Reservations this morning to make a reservation. Since they do not take your credit card details via telephone, I had to log-in in for the 'existing reservations' and pay via Quick Pay. That worked, so all is fine now. Still don't understand it, though. Anyway, looking forward to visit again.

Thank you for your help.
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Elsa
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Re: Error 403: Forbidden

Unread post by Elsa »

Glad it all worked in the end now and that you will have a wonderful time and trip. :thumbs_up:
Take time each day to be with nature
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lion queen
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Re: Error 403: Forbidden

Unread post by lion queen »

Very glad you got all fixed. I do hope you'll have a lovely trip.
You only live once, but if you do it right, once is enough - Mae West
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