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Bushbuddies
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Ext HD crashed!!!Is there hope?

Unread post by Bushbuddies » Thu Aug 04, 2011 3:10 pm

Hi fellow mites! Something terrible just happened - my external hard drive with ALL my photos on it just gave in! :( It makes a funny noise - sounds like it is "getting stuck" all the time, and won't open up anymore. Took it to a PC-place close to us - they say it also doesn't open up on their PC's so they can't do anything.

Please - someone, tell me there is a way to get back my data lost... :pray:
:dance: First South to North KNP trip booked! :dance:
10-11 June 2017 - Lower Sabie
12-14 June 2017 - Talamati
15-17 June 2017 - Olifants
18-20 June 2017 - Mopani
21-22 June 2017 - Punda Maria
22-23 June 2017 - Pafuri Border Camp

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Massimo
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Re: Ext HD crashed!!!Is there hope?

Unread post by Massimo » Thu Aug 04, 2011 3:26 pm

Does the external hard drive make like a tapping noise? If this is the case the best option would try and take it to a computer shop and ask them if they can try recover the data. (phone them and ask if they do it) Besides that not much hope :hmz:

Hope you get sorted out! let us know what you do and if it worked.
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JDW
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Re: Ext HD crashed!!!Is there hope?

Unread post by JDW » Thu Aug 04, 2011 8:05 pm

Bushbuddies
If a computer company can't help there are companies that rebuild harddrives.
They will be somewhere on the internet.
Try Googling - Harddrive Data recovery.
There are several companies in the UK that do it. It stands to reason that there will be similar companies in SA
Good luck
Regards
JDW
2015 - Jun/Jul - Scotland
2015 - Sep - North Wales
2016 - South Africa/USA/Canada?

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Re: Ext HD crashed!!!Is there hope?

Unread post by EOS_User » Fri Aug 05, 2011 9:16 am

Hi Bushbuddies;

Certainly not time to give up any hope yet! You need a specialist. As JDW says - a bit of Googling and you will find a local solution. You may lose a few files; but most should be recoverable...

For the future; I always use TWO mirrored external HDs for back-up; so if one fails (as they do!) you always have the second. When the first fails, simply replace it, and re-mirror from the second... HDs are so cheap now; it makes sense to do that...

Hindsight is such a wonderful benefit!

Good luck...

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DuQues
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Re: Ext HD crashed!!!Is there hope?

Unread post by DuQues » Fri Aug 05, 2011 9:53 am

Richprins wrote:You can ask Duques too, he is scary! :shock:

Yep, but at the moment he has only one bit of advice...
Usually it is not the actual harddisk that craches, but the logicboard on top. So if you can find a (secondhand) identical harddisk you can switch the board and try again.
If that doesn't help the Rands will hit the gutter, then you indeed need to go to a specialised company, and use their costly but effective services.

As EOS_User says, a mirrored drive will make your photos a lot safer, so for the other people that read here, buy something like this:
Image

This is the one I have at home, and costs (in Holland) 127.50 euro, so around R1300. That is without disks. You can buy disks for next to nothing, I have 2x 1.5 TB disks in the little box. That is in RAID, so I have 1.5 TB available, not 3! But if one disk dies I simply swap it for a new one, and the array will rebuild the second disk.
It can do a lot more, like acting as a webserver, stream movies/music, download torrents etc, have a look here.
It's as quiet as a mouse, the only gripe I have with it is the rather bright LED in the on/off button. So I put duct tape over that. ;)
Not posting much here anymore, but the photo's you can follow here There is plenty there.

Feel free to use any of these additional letters to correct the spelling of words found in the above post: a-e-t-n-d-i-o-s-m-l-u-y-h-c

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spargish
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Re: Ext HD crashed!!!Is there hope?

Unread post by spargish » Fri Aug 05, 2011 9:55 am

Hi Bush

With out knowing what the sound is I cant really be to definitive in the solution I am going to try give you. There are 2 scenarios one a lot better than the other.

The better scenario
If the noise isnt a ticking noise it could just be that the cradle/casing that holds the drive is faulty, hence the drive not picking up. You could ask your local pc place if the can try put the drive in a new casing, casings are not very expensive, and all your data would be available if that is just the case.

The Worse Scenario
If they noise is a ticking noise, it indicates that a piece of hardware on the drive is broken. The only way to repair that is to take it to a specialized data recovery company, they will replace that part and clone your data onto a new drive, all your data should be present but thats not garunteed. The big downside to this is that its very expensive ranging from R4000 upwards

You can also try the old IT remedy that has worked for me, put your drive in the deep freeze for about 30minutes and give it a try.


PM for details of the company we use for data recovery.
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Bushbuddies
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Re: Ext HD crashed!!!Is there hope?

Unread post by Bushbuddies » Fri Aug 05, 2011 10:46 am

Thank you all for the replies and sympathy!

Firstly, Spargish, unfortunately for me - the sound is a ticking sound. I'll do my best in saying: "TRRRRRRRRR TICK, TRRRRRRR TICK, TRRRRRRRRRRRRRRRRRRR..." (Hope that brought some entertainment... :lol: ) - so definitely a ticking sound... :( And the PC place I took it to did remove the outer casing and put it in another reader of sorts - which did not change the sound or the ability to read the HD at all. :(

So my hard drive is in the deep freeze as we speak (If that trick works - I'd owe you BIG time, Spargish!)... let's see if that helps. Guess if that doesn't work, I'll go get a quote on retrieving the data - but how much does one worth pictures...? :hmz:

Just one more question. The photo's that I now can get a hold of are those I used for TR's. I obviously made them smaller with the "Paint"-program. Is there any way to get them back to their original size without just magnifying them and hence losing the quality?

BELIEVE YOU ME - I already bought a new ext HD, and will definitely buy another to "mirror" it. Learnt the very hard way! :wall:
:dance: First South to North KNP trip booked! :dance:
10-11 June 2017 - Lower Sabie
12-14 June 2017 - Talamati
15-17 June 2017 - Olifants
18-20 June 2017 - Mopani
21-22 June 2017 - Punda Maria
22-23 June 2017 - Pafuri Border Camp

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DuQues
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Re: Ext HD crashed!!!Is there hope?

Unread post by DuQues » Fri Aug 05, 2011 10:51 am

Editing a JPG always means you lose pixels. JPEG is a lossy compression.
I recently edited a 6 MB JPG, and saved it with fairly high settings, 90% I believe. The resulting file was only 2 MB. So 4 MB of information was tossed out, never to come back.

The photos from your TR will be mementoes, but can not replace the originals.
Not posting much here anymore, but the photo's you can follow here There is plenty there.

Feel free to use any of these additional letters to correct the spelling of words found in the above post: a-e-t-n-d-i-o-s-m-l-u-y-h-c

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DuQues
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Re: Ext HD crashed!!!Is there hope?

Unread post by DuQues » Fri Aug 05, 2011 11:12 am

oddesy wrote:DQ, I need to get me one of those :mrgreen:

You do yes. They have other advantages too.

If set up properly you can access your files via the internet, so if, like me, you are an international traveller you have advantages.
At customs and they don't believe you didn't pay all the taxes on your cameras/lenses? Log in to your NAS, and show them the bills you scanned in.
Lost passport? A scan on your NAS will again be handy.
We have files at home that we both use, like our birdlists. No problem, they are on the NAS, available at any time from any location. Guess you can think of other files you would like to be able to access anywhere.

Aside from that keeping your data on it means that if your computer crashes/is renewed you just have to adjust the settings on the (reinstalled) pc. And all your data is available.

Our NAS is 67% full at the moment (500+ GB photos and quite a few movies) so soon there will be a second one. Hope GP doesn't read this! That one will be a 4 bay NAS, so I can start with 2 disks in it and add as needed. First thing copied there? The photos.
Not posting much here anymore, but the photo's you can follow here There is plenty there.

Feel free to use any of these additional letters to correct the spelling of words found in the above post: a-e-t-n-d-i-o-s-m-l-u-y-h-c

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Re: Ext HD crashed!!!Is there hope?

Unread post by EOS_User » Fri Aug 05, 2011 2:24 pm

Bushbuddies wrote:But luckily - also no sparks and blowing up of things... :P Never even thought of that possibility...


That's a relief :clap:

Had a real quick surf around... Don't know anything about these guys; but they look pretty slick... http://www.datadetect.co.za/

HTH...

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Flutterby
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Re: Ext HD crashed!!!Is there hope?

Unread post by Flutterby » Fri Aug 05, 2011 2:30 pm

What causes an ext. HD to crash? Any advice on how to avoid this happening?
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Re: Ext HD crashed!!!Is there hope?

Unread post by EOS_User » Fri Aug 05, 2011 2:58 pm

Flutterby wrote:What causes an ext. HD to crash? Any advice on how to avoid this happening?


Typically mechanical failure of some sort; more unusually electrical failure... No known way to safely 'avoid' it from happening. When it does happen; it tends to be without notice!!! But you can take precautions against loss...

Best bet for security & peace-of-mind is as discussed above... TWO mirrored external drives; so if one fails, the second comes into play, and you simply replace the first and re-mirror...

DQ's RAID option is by far and away the best methodology, but is normally a step too-far for most users. Simply plug 2 external HDs into your USB ports (or a USB HUB if required) and use any one of a number of backup software options; or just simply copy all files and keep each drive up to date...

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JDW
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Re: Ext HD crashed!!!Is there hope?

Unread post by JDW » Fri Aug 05, 2011 6:29 pm

Greetings from a very bright and warm Southern England
Q - What can cause this
A - Anything but particularly being dropped, hitting against other objects. It only has to be a very small insignificant bump.
Solution - Nothing will totally protect the HD, however always carry it in a padded bag or padded shockproof box. Don't store it with the lead plugged in or in the bag if when the bag is dropped it damages the HD.
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JDW
2015 - Jun/Jul - Scotland
2015 - Sep - North Wales
2016 - South Africa/USA/Canada?

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DuQues
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Keeping your photos safe....

Unread post by DuQues » Fri Sep 14, 2012 10:03 am

What have you done to achieve that?

I have a NAS in my network for storing the photos.
You can read more about that in the link, but in very short a NAS is a little box with a few harddisks in it. In my case 2, both of 1.5 TB in size. These disks are exact copies as I am using RAID. This means I only have 1.5, not 3, TB available, but if one of the disks dies I can simply replace it and after a long wait it will again be an exact copy.
Next to that I have an external harddisk onto which the photos are copied as well. Now the smartest thing to do would be to have that disk in a different location, but... I haven't done that yet.
I am rather sure though that my 65.000+ photos are quite safe.

Where are your photos? Are they safe?
Not posting much here anymore, but the photo's you can follow here There is plenty there.

Feel free to use any of these additional letters to correct the spelling of words found in the above post: a-e-t-n-d-i-o-s-m-l-u-y-h-c

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bert
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Re: Keeping your photos safe....

Unread post by bert » Fri Sep 14, 2012 10:44 am

First load them on the comp
Then back-up on the 1 external harddisc

No so safe as yours but good enough for me


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