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Credit on Online Bookings

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nancybsimmons
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Joined: Wed Sep 02, 2015 3:49 pm

Credit on Online Bookings

Unread postby nancybsimmons » Mon Oct 05, 2015 12:12 pm

After much juggling of accommodations and dates, I have ended up with significant credit on my Kgalagadi reservations. I know that I cannot expect any refunds from SANParks, but does anyone know if I can use this credit to pay for Night Drives or Morning Walks arranged once I arrive in Kgalagadi? At Kruger one can book drives and walks online ahead of time, and use up excess credit profitably that way. But Kgalagadi of course lacks online bookings for activities.....
Thanks!
Nancy

August 2016
Kruger: Berg-en-Dal, Lower Sabie, Bushmans Wilderness Trail, Satara, Olifants, Punda Maria
Kgalagadi: Urikaruus, Kalahari Tented Camp, Nossob, Bitterpan
Also Mapungubwe, Marakele, Augrabies Falls, Mokala, and Golden Gate NPs

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barryels
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Joined: Fri Dec 30, 2011 1:09 pm
Location: Pretoria, SA

Re: Credit on Online Bookings

Unread postby barryels » Mon Oct 05, 2015 12:30 pm

Dear nancybsimmons

I have send your question to SANParks PR and will reply here as soon as I received an answer :thumbs_up: .
Always be humble and understanding

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barryels
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Re: Credit on Online Bookings

Unread postby barryels » Mon Oct 05, 2015 1:37 pm

Dear nancybsimmons,

I did receive an answer from Mr. Ben van Eeden, the Tourism Manager at KTP that you can indeed use your credit for park activities.

I know that I cannot expect any refunds from SANParks


To answer your above thinking, you can in fact get a refund if you wish to as well :thumbs_up: .

Please see the following link: viewtopic.php?p=2288096#p2288096.

Hope the above helps :thumbs_up: .
Always be humble and understanding

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GavinW
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Award: Travel tale of the Year - Other Parks (2015)
Posts: 683
Joined: Tue Jun 28, 2005 9:01 am
Location: Cape Town

Re: Credit on Online Bookings

Unread postby GavinW » Tue Oct 06, 2015 7:05 am

You can also use the credit towards your next KTP trip
See our trip reports:

Christmas Trees in the Kalahari May 2012
Winner Travel Tale of the year - Other Parks 2012

Wannabe Larnies in the KTP December/Jan 2015
Winner Travel Tale of the year - Other Parks 2015

kimanjome
Posts: 55
Joined: Tue May 24, 2011 3:37 am
Location: Sarasota, Florida USA

Re: Credit on Online Bookings

Unread postby kimanjome » Thu Oct 22, 2015 3:26 am

Yes, SanParks is very good about refunds provided you give 60 days notice for online bookings. I booked over 46,000 R for 2 units for 15 nights at Kgalagadi for winter 2016 and had to cancel half of them. I received a notification from SanParks the refund was in process "due course" and within a month my credit card was 23,000R richer.


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