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Replacement of Mugg & Bean Satara, Olifants, Letaba?

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at4chho2
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Re: New Franchises for Restaurants from 1 December.

Unread post by at4chho2 » Tue Mar 07, 2017 7:38 pm

Hi there,

according to this press release there are some issues with the Mug&Bean restaurants:
https://www.sanparks.org/about/news/?id=57102
Does anybody know, whether the embarking on an arbitration process means that the restaurants are not open at all? Just wondering because it also says that they plan to put temporary substitutes in peak times...do they want to set up additional restaurants or are the just talking about additional (not Mug&Bean employed) personnel?
Thanks!!
Chris
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at4chho2
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Re: New Franchises for Restaurants from 1 December.

Unread post by at4chho2 » Wed Mar 08, 2017 8:18 am

Here are some more news:
http://lowvelder.co.za/378190/sanparks-dispute-mugg-bean-debonairs-operator-kruger-park/

Reads as if in future the restaurants in Letaba, Satara and Olifants won't be Mugg&Beans any more...
10. - 11.04.2017 Letaba
12.04.2017 Olifants
13. - 14.04.2017 Orpen
15. - 16.04.2017 Talamati
17. - 19.04.2017 Satara
20. - 22.04.2017 Lower Sabie
23.04.2017 CrocBridge
24. - 25.04.2017 Biyamati
26. - 28.04.2017 Skukuza

Hippotragus
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Re: New Franchises for Restaurants from 1 December.

Unread post by Hippotragus » Wed Mar 08, 2017 5:25 pm

We are currently at Satara. Restaurant open but M&B and Debonaires signage and uniforms gone. Apparently menus still M&B but some items served differently to menu description (hearsay, haven't been myself).
Letaba 12 April 2017
Nyarhi Rustic Camp 13-16 April 2017
Letaba 16 April 2017
Skukuza 17 April 2017

Mokala 11-15 May 2017

Letaba 15-17 Oct 2017
Shingwedzi 17-20 Oct 2017
Punda Maria 20-14 Oct 2017

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Elsa
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Re: New Franchises for Restaurants from 1 December.

Unread post by Elsa » Wed Mar 08, 2017 5:28 pm

Thanks Hippotragus, so confirmed that there will be food served, at the restaurants and also at boskombuis setups (Bush kitchens)
Kruger - 22nd May to 8th June 2017 8)

terryf
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Re: New Franchises for Restaurants from 1 December.

Unread post by terryf » Wed Mar 08, 2017 7:01 pm

I actually brought this problem up in January but was shot down in flames......
It just goes to show... that "there is fire....where there's smoke"
Maybe just covered up at the time.

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Re: New Franchises for Restaurants from 1 December.

Unread post by renierdutoit » Thu Mar 09, 2017 11:56 am

Personally I had dreadful experiences at both the Olifants as well as the Letaba M & B during January this year. Hopefully only goods things to follow....

bondm
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Re: New Franchises for Restaurants from 1 December.

Unread post by bondm » Thu Mar 09, 2017 4:47 pm

We had evening meals in Jan/Feb

Letaba - Mugg & Bean - disappointed - had a salad and it was literally swimming with dressing.

Shingwedzi - Tindlovu - Had a fish course and no problems

Mopani - Tindlovu - pleasantly surprised as we haven't eaten in restaurant for several years. My wife had a prawn dish and said it was best meal she had had in the park for a few years.

Olifants - Mugg & Bean - disappointed. Tried the salad again,, but why advertise it as fresh Avo when they are not available.

Satara - Mugg & Bean - tried a salad again, but not anything like the menu described. Meal reasonable except for being continually molested by the monkeys

Satara - Debonaires - I am not a pizza man but they were very nice. Will be sorry if they aren't there next time.

Lower Sabine - Mugg & Bean - had breakfast and who can spoil bacon and egg.

I have come to the conclusion that M&B are o/k for breakfasts, but for a real evening meal ithey need a different menu. Of the two I now prefer the Tindlovu menu.

Bondm

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Richardt
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Replacement of Mugg & Bean Satara, Olifants, Letaba?

Unread post by Richardt » Sat Mar 11, 2017 1:42 pm

Is there any news on who will replace Mugg & Bean at Satara, Olifants and Letaba?
All signs of the company have been removed and the menus have limited choice!!!

Can anybody give us an update on what is happening. The workers do not know and have not been paid... a very sad situation,
Last edited by Richardt on Sat Mar 11, 2017 5:54 pm, edited 1 time in total.

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MATTHYS
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Re: Replacement of Mugg & Bean Satara, Olifants, Letaba?

Unread post by MATTHYS » Sat Mar 11, 2017 1:58 pm

No news at this stage, of who will replace, Richardt.

According to SANParks Acting Head of Communications, William Mabasa, SANParks is currently embarking on an arbitration process with the operator in question and is unable to confirm how long will the process take. “But arbitration proceeding are underway.”


Quoted from Media Release: SANParks in dispute with Restaurant operator at Satara, Olifants and Letaba Camps in the Kruger National Park .
aquila non capit muscas

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Thunderbird7
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Re: New Franchises for Restaurants from 1 December.

Unread post by Thunderbird7 » Sun Mar 12, 2017 8:15 pm

M&B great at Lower Sabie and Olifants for me on many occasions, though mainly brunch/lunch. Having eaten previously at Olifants and been very dissappointed, I have loved having decent food there! Shame to see it go. (Though the avo bit rings true - not on my croque madame the other week but did appear when I asked)

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Re: Replacement of Mugg & Bean Satara, Olifants, Letaba?

Unread post by jjames04 » Thu Mar 16, 2017 4:31 am

We really enjoyed the Mugg & Bean at all three camps when we were there in June of 2015. Both the food and service were top notch. The one at Letaba was the best but all were a huge step up from the service at the restaurants that were there in when we first visited in 2013. I sure hope they don't go back to that standard of service.

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Re: Replacement of Mugg & Bean Satara, Olifants, Letaba?

Unread post by Meandering Mouse » Thu Mar 16, 2017 5:22 am

I really hope that a solution is found. It is not easy to get everything right and the holiday season really can have challenges.

I agree jjames, there might have been problems, but it was a vast improvement.
The bird doesn't sing because it has answers, it sings because it has a song.

lucbo
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Re: Replacement of Mugg & Bean Satara, Olifants, Letaba?

Unread post by lucbo » Sun Mar 19, 2017 9:19 pm

That's really good news. I never understood that people prefer the tasteless fastfood of Mugg & Bean and the like over the traditional South African cuisine that was offered before. This year we had a beautiful 3-week trip in Hluhluwe, Swaziland and Kruger. Best gastronomic experience was offered in the former parks, Hilltop Camp and Hlane, where there was a choice of good, tasty original food. There are so many good South African dishes like potjie, bobotie, grilled meats or fish, boerewors, pap, cooked vegetables, roosterkoek... Not only is this very tasty food but it's also MUCH better for your health than fastfood. Until a few years ago, Tindlovu had the best choice but this changed as well unfortunately. I hope this good "country" food will come back and Mugg & Beans and the like go back to the cities. Taste is personal, but I'm sure not to be the only one with this idea.


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