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Malelane Campsite Availability

Discuss the different camps and roads of the Kruger National Park
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Son godin
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Malelane Campsite Availability

Unread post by Son godin » Wed May 10, 2017 7:04 pm

I noticed that the availability at Malelane campsite decreased dramatically to only 5 and les sites from 1 November 2017. Is it another group that booked out 10 campsites up front for 6 months, will Pretoriuskop Tented Adventurous move their tents to Malelane or increase their number of campsites or is the low availability due to upgrades at Malelane camp or gradual closure of the camp.

It will be highly unlikely that from 1 November 2017 to 30 April 2018 more than 10 sites are booked out on a daily base, while the availability looks different a day before 1 November 2017 and for most of this year. Even during school holidays in October the availability is higher as well as September compare to after November with more than 10 sites available 4 months from now compare to the period mentioned between 5 - 11 months in advance. After Oct school holiday between 13 - 15 sites daily are available with 15 sites available on Tuesday, 31 October. Then the big change in availability from the 1 Nov when it drops to 5 and less until April.No difference as in the past can be seen between before and after December school holiday as well. Surprisingly Jan and Feb 2018, that are not very popular time to book, 10 sites are booked out.

Can SANParks investigate and give us feedback on the Malelane situation? If it is reserved for a tour operator with permanent tent as in the case of Pretoriuskop the remaining 5 sites to the public will most likely be the ones that are always taken up last due to location uneven / no or limited shade. Currently only 10 sites next to the fence and if it will be occupied by permanent tent the regular visitors will no longer have the opportunity to get good campsites. Looks like July and October will be the last of families camping there during school holiday with only 5 sites available. :shock: :shock: :shock:
Jan 2018: Next trip to KNP - Tamboti, Talamati, Maroela and Satara

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Son godin
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Re: Malelane Campsite Availability

Unread post by Son godin » Wed May 10, 2017 7:13 pm

Malelane Oct 2017 Rev 1.png
elane Availability in Oct 2017
Malelane Sept 2017.png
Malelane Availability in Sept 2017
Malelane Nov 2017.png
Malelane Availability Nov 2017
Jan 2018: Next trip to KNP - Tamboti, Talamati, Maroela and Satara

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Elsa
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Re: Malelane Campsite Availability

Unread post by Elsa » Thu May 11, 2017 9:34 pm

SANParks are following up on this. :thumbs_up:

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Son godin
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Re: Malelane Campsite Availability

Unread post by Son godin » Sun May 21, 2017 3:04 pm

Why the delay in response. Surely its easy to check in 5 minutes who booked out these sites. :hmz:
Jan 2018: Next trip to KNP - Tamboti, Talamati, Maroela and Satara

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Re: Malelane Campsite Availability

Unread post by G@mespotter » Fri Jun 09, 2017 11:09 am

Is there still no response? Maybe we'll have to wait till the semi-permanent safari tents are erected in Malelane too :doh: As most of you know we have debated the Pretoriuskop issue in lenght. An official response from SANParks was the following:

Elsa wrote:
Many thanks and I have clarified the queries raised on the Facebook page a while ago, which I responded to. Let me clarify:

1. I am not aware of any rule or policy that prevents a tour operator (registered as such with SANParks) from on-selling their accommodation or camping product at a higher price. To my best knowledge, this product includes meals and game drives and is a full service product.
2. SANParks is currently investigating providing a product for group camping, thereby not impacting on the traditional camping market. How this group camping product will be designed, developed, where located and priced is at this stage not final.
3. This operator is subject to normal rules applicable to public and tour operators that book accommodation or campsites with emphasis on:
a. Opening of bookings
b. For the nights that the operator does not have a booking, paid for and confirmed, site must be vacated.

If there are any further queries, related to this matter, you are welcome to contact me.

With kind regards.

JOEP STEVENS
GENERAL MANAGER, STRATEGIC TOURISM SERVICES [...]


Potential unfair bookingsystem?
My concerrn are the issue communicated by Joep Stevens under point 3. He states that this operator (Tented Adventures which operates in Pretoriuskop and which is suspected of doing so too from November is Malelane aswell) 'is subject to normal rules applicable to public and tour operators that book accommodation or campsites' with reference to (amongst other things) the opening of bookings. Fair enough: it sounds fair and it creates the impressoin that the playingfield for touroperators and Joe Public is the same. Well I can confirm: IT IS NOT!

Testing of the 'same rules for all' principle
The bookings for May 2018 opened on 1 June 2017 (by phone) and it opens a day later for online booking (online account), therefore the latter on 2 June 2017. If the system is fair and accessible for anyone, thus Touroperator or Joe Public I should have the possibility to book the campsites aswell. I decided to test this theory in order to avoid any heasay and to be able to report it myself.

I phoned the sattelite offices at the earliest oppurtunity, being 7:30 on 1 June 2017. At 7:38 I got through and I managed to book 5 sites at Malelane for 1 till 4 May 2018. There were the only 5 campsites (Malelane has 15 campsites) left I was told, the other campsiteswere booked already! :shock: When I asked how this is possible I was told that they had no idea how this was possible as I am VERY early. The regular guys aking bookings often would know it's quite fast. Its clear to me: the sites are booked out at an earlier stage and that ordinary tourists cannot book them as they have a disadvantage to the tour operators, or at least this particular tour operator! SANPArks creates the impression that everyone has a chance to book the sites however I seems the opposite is true. How is this possible?

Online bookings a day later?
Information about the online bookings can be found here: https://www.sanparks.org/tourism/reserv ... eriods.php

A second thing I still find strange is that the online booking system can only be used a day later, thus not 1 June but 2 June. The reason for the 24 hours delay is not provided. However what I do know is that whenever one books online and pays via credit card the booking is secured immediately. Why is this not possible on the first of the month but only a day later? It this done to give the touroperators a possible headstart to Joe Public? Both the fact that I phoned at 7.38 am just to find out that the 10 (other) sites in Malelane were already booked and the fact that online bookings are only possible on the second day of the month, gives e the impression that the chances are not even. I think Joe Public has a right to know how the system works, and what is truely going on.
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G@mespotter
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Re: Malelane Campsite Availability

Unread post by G@mespotter » Fri Aug 18, 2017 9:28 am

Elsa wrote:SANParks are following up on this. :thumbs_up:


Elsa do you know when we can expect a reply, or what else is ment y 'following up'? I think SANParks has had enough time to consider a reply.. I hope the forum is not just an interactive tool with the public when the topic is less sensitive as this one is..
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Son godin
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Re: Malelane Campsite Availability

Unread post by Son godin » Fri Aug 18, 2017 9:28 pm

For now Malelane camp is back for business with the public with 15 sites available again to book. Only school holiday in June July booked out. Lets hope it stays like that and that those that don't want to glam camp at a high cost can also stay in Malelane and Kruger. :thumbs_up:
Jan 2018: Next trip to KNP - Tamboti, Talamati, Maroela and Satara

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Elsa
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Re: Malelane Campsite Availability

Unread post by Elsa » Fri Aug 18, 2017 9:49 pm

I see there are plenty of sites available now in Malelane as SG has indicated.

As for further feedback do please refer to what I quoted in the post a few above

If there are any further queries, related to this matter, you are welcome to contact me.
With kind regards.

JOEP STEVENS
GENERAL MANAGER, STRATEGIC TOURISM SERVICES


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