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Requesting of specific units in Kgalagadi Transfrontier Park

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barryels
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Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by barryels » Thu Aug 18, 2016 4:07 pm

Although this post was a reply to questions raised in another topic, I thought it would be feasible to open a separate topic with information as supplied by Nadia which read as follows:

NadiaL wrote:Dear all,

Once you have make your reservation you can contact the duty managers to request a specific chalets should it be available. See the details of the duty managers responsible for the respective camps below.

Twee Rivieren, Urikaruus, & Kieliekrankie:
Willem Feris at willem.feris@sanparks.org
Tel (054) 561 2050

Nossob, Grootkolk, & Gharagab:
Jaco Vilander at jaco.vilander@sanparks.org
Tel (054) 561 0903

Mata Mata, Kalahari Tented Camp, & Bitterpan:
George Pearson at george.pearson@sanparks.org
Tel (054) 561 0907

Regards,
Nadia
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katanga
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by katanga » Sun Aug 28, 2016 7:53 am

Barryels

We are travelling in a group of 4 so is it safe to assume that they will put us up in chalets next to each other where we have booked 2 chalets?

thanks

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barryels
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by barryels » Sun Aug 28, 2016 9:19 am

Dear katanga,

Although Duty Managers will under normal circumstances take your booking into account, I would suggest that you make use of the service above to remind the Duty manager that you are a party of 4 and that you would appreciate it if you could have accommodation close to each other. Hope it is the same type of accommodation :hmz: .
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by Obelix » Sun Aug 28, 2016 7:55 pm

Katanga, in all our years, they have always booked adjacent units for us in these circumstances, provided the kind of units you booked, allow for this. To be safe though, try the duty manager (although I was unsuccesful to get any response from Mata Mata's manager, Nossob's one responded on the same day).

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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by Riaanf31 » Mon Oct 31, 2016 12:01 pm

Hi Barry/Others,

Do the contact details posted here still hold true if wanting to request for best units?

Secondly,

Which would be the best ones for Urikaruus, KTC & Kieiliekrankie?
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by barryels » Tue Nov 01, 2016 5:29 am

Riaanf31 wrote:Hi Barry/Others,

Do the contact details posted here still hold true if wanting to request for best units?

Secondly,

Which would be the best ones for Urikaruus, KTC & Kieiliekrankie?


Riaanf31,

The contact details is the latest as at 31 August 2016 and did not change since :thumbs_up: .

I suggest you visit the accommodation topic Here to get an idea of the units. Just a reminder that an additional unit was added at Urikaruus & Kieliekrankie and all the units are revamped :thumbs_up: .
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Jonkers
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by Jonkers » Tue Nov 01, 2016 10:02 am

there is not really a best or better or wrong unit at KK or Uri
with only 5 units every single one stands out

I would say let it be a surprise as part of the adventure of the Kgalagadi

Clarence
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by Clarence » Mon May 15, 2017 8:51 pm

Hello,
I have a booking for a chalet at Urikaruus in September, 16. - 17.09, one night.
I´ve sent 2 emails to ( willem.feris@sanparks.org) asking about the unit number we are booked into, but still got no answer until today.
Can someone help und tell me, if this adress is still correct or can give me another contact?
Thank you, any answer ist much aprecciated.
Clarence

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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by barryels » Tue May 16, 2017 6:44 am

Dear Clarence,

I suggest that you use the following email: kgalagadi@sanparks.org

It might be that Willem is away on his rest days.

Just a reminder that you have to give a choice of two units :thumbs_up: .

Regards,
barryels
Always be humble and understanding.

Clarence
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by Clarence » Tue May 16, 2017 1:23 pm

Thanks for the info, Barryels!
I´ll do so.
Clarence

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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by katydownunder » Fri Oct 13, 2017 9:12 pm

Tried to send a request for a specifiic unit at Grootkolk, Mata Mata, Urikaruus and KK.

I got response for our requests for Mata Mata :
"Unfortunately, due to various problems we no longer allocate units in advance."

And Grootkolk:
"We do understand that you prefer the units requested . However because of the few units in these camps , it makes it very difficult to allocate to specific reservations rather than the amount of time spent in these camps and therefore we can no longer consider such requests ."

No response for our requests for Uri and KK....

So it really seems they stop doing it!
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shfish
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by shfish » Sat Oct 14, 2017 7:00 pm

Confirmed. It's neither a case of requesting on booking or requesting on a first come, first served basis. Apparently it's up to the computer system to decide :?

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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by Son godin » Sun Oct 15, 2017 7:29 am

I am glad they came to that decision because it messes up other visitors bookings in the small camps. We were placed in two units that did not face each other (2 &3) due to another visitor that wanted no4. It made it very unsafe for us to use both units and in the end stayed in one. Best of all the guy did not pitched up. :evil: To explain more if you ask for units 1 or 4 the bookings for two units can only be placed in the middle if the one unit is on the side and already occupied when you arrive. The same goes for unit 2 or 3. In that case the bookings for two units might be split and end up in 1&3 or 2&4. Requesting specific units at the main camps should be fine as there is no safety problem in case a large party must be split.
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Re: Requesting of specific units in Kgalagadi Transfrontier Park

Unread post by NadiaL » Mon Oct 23, 2017 7:13 pm

Dear valued stakeholders,

I hereby confirm that no requests for specific units at the wilderness camps will be considered.

Regards,
Nadia


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