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Requesting specific Accommodation.

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Elsa
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Re: Oliphants FQ4V2

Unread postby Elsa » Mon Aug 20, 2012 9:57 am

I have phoned various camps in the past for bungalow requests and never had a problem but maybe I was lucky and "hit" the right camps or the person answering the phone.
Have also e-mailed where possible and mostly received a mail back with confirmation, but understand it must be very frustrating when this doesn't work.
Will try and check e-mail addresses for camps.
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Elsa
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Re: Oliphants FQ4V2

Unread postby Elsa » Mon Aug 20, 2012 10:10 am

I think These e-mails addresses will be useful.
I know it says NOT for reservations but if its just a bungalow request then that is what the reservations offices tell us to do.
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Re: Letaba

Unread postby lion queen » Tue Aug 28, 2012 7:09 pm

Have a look at this topic.....just click on the link and in the topic click on the type of accommodation you want to view

Accommodation photos
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Re: Letaba

Unread postby Bush Baptist » Wed Aug 29, 2012 1:09 pm

saraf wrote:Well actually it isn't a norm, it is always done at the camp's discretion. It's not a right and it can't always been done.


Agreed. They try to do it as part of customer service excellence.

I have never been refused, and I contact the camp 2 weeks before arrival.
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Re: Selecting specific huts?

Unread postby Dupacc » Tue Sep 04, 2012 6:38 pm

cheetah2111 wrote:Based on comments by other Mites, phone Orpen about three weeks before you go and request that specific unit :thumbs_up:


Calling three weeks in advance might be enough for Orpen ... :) :)
But the friendly people at Lower Sabie required a faxed request from me for our stay there during May 2013. So it might be well worth it to call sooner rather than later. (BTW: we will also spend some time in Orpen come May 2013) :D
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Re: Selecting specific huts?

Unread postby mel123 » Tue Sep 04, 2012 7:00 pm

I requested a specific unit at Olifants for October by calling their office, but was asked by the friendly person at reception to fax a written request to them asap, which I did.
I'll only be able to confirm if the unit was allocated a week before our stay.
Holding thumbs!
When I requested a specific unit at Pretoriuskop earlier this year a phone call was enough and they confirmed it for me immediately.
It might have been a bit closer to our arrival though.
The camps differ in their procedures I think.
It also helps to give them n alternative if they can't give you the requested unit. :thumbs_up:

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Re: Specific bungalow request ?

Unread postby billh » Wed Feb 27, 2013 8:54 pm

Hello,
I just reserved two specific units, first by calling the camp where I was asked to send an email to a person at SAN Parks. After a couple of days I got confirmation that I had been successful.
Good luck

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Re: Which Safari tent/ chalet (2 bed) in Lower Sabie is best

Unread postby MATTHYS » Sun Oct 13, 2013 6:19 pm

Agree, SeanP :D

Have a look at the photos and comments in the LOWER SABIE section of the very helpful and great Accommodation photos thread, Nimrod.
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Re: Requesting specific Accommodation.

Unread postby Elsa » Sun Jan 05, 2014 8:16 pm

Have a look through Index to Best unit numbers
Its still a work in progress but can give you some idea in the mean time but as Stoffel has rightly said, they are all great. :thumbs_up:
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Reservations

Unread postby K-4S » Tue Jan 14, 2014 7:54 am

Morning, I wonder if you guys can help me.

next week I want to book unit numbers for my trip first week in Feb as I have heard that one is able to reserve specific unit numbers two weeks before the actual booking with the camp, yet I am unable to find the correct camp details. I have found on the Sanparks page with camp details it states at the top that the details are "Not for Reservations!"

Would someone be able to help?

I am staying in Shingwedzi (EH3) and Letaba (BG3U) and Tamboti (CTT2)

Many thanks :dance:
January 2015
Balule | Tamboti

June 2015
Shimuwini | Shingwedzi | Punda Maria

October 2015
Balule | Letaba

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Re: Reservations

Unread postby lion queen » Tue Jan 14, 2014 8:54 am

K-4S wrote:I have found on the Sanparks page with camp details it states at the top that the details are "Not for Reservations!"


Hi K-4S,

All that means, is that you can't phone the camps to make reservations, you need to phone Central reservations or one of the other methods to make your booking.

As Carol stated, phone the camp and ask for the unit you want, they will then indicate whether still available or not. I've phoned up to a month before my booking date to ask for a specific unit.

Enjoy your trip......... :thumbs_up:
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Re: Requesting specific Accommodation.

Unread postby tent dweller » Wed Mar 12, 2014 3:53 pm

Some camps might want the request in writing (email or fax). I requested a specific hut in Balule and the main camp (Olifants) asked me to send my request by fax
PRETORIUSKOP 20 - 21 December 2015
TAMBOTI 22 - 24 December 2015
OLIFANTS 25 - 27 December 2015 (with a view)
LETABA 28 - 31 December 2015
MOPANI 01 - 03 January 2016 (with a view)
SKUKUZA 04 -06 January 2016

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Re: Requesting specific Accommodation.

Unread postby suebfly » Tue Mar 18, 2014 6:52 am

E-MAIL the best. Send a request as soon as you book don't wait. These days if you wait somebody will already have booked.

I send e-mail requests to all camps the day I make a booking and within two days I will have received replies

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Re: Requesting specific Accommodation.

Unread postby squirrel_asc » Tue May 06, 2014 5:37 pm

I always just call the number listed on the camp's contact page and speak to whoever answers. I've never had any problems doing this :)

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Re: Requesting specific Accommodation.

Unread postby Elsa » Wed May 07, 2014 10:31 am

Staff do get moved around in the park from time to time so often the e-mail doesn't get to the right person but Graham if phoning is not an option maybe try sending a mail to the Hospitality manager which is what I do when requesting specific accommodation.
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