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 Post subject: Online booking for Pensioners?
Unread postPosted: Thu Apr 04, 2013 3:31 pm 
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Joined: Fri Nov 12, 2010 5:25 pm
Posts: 4
Location: Parys
Good day,

I believe SANParks has one of the best websites. Its quick and easy to surf. Online booking and payment is relatively painless - BUT why can us pensioners not book online? You have all our details eg ID number etc that would indicate ones age. I am sure that one of the wizz-kids could modify the program to accommodate this request. I was informed a couple of years back that it was being looked into.

It can take forever on the phone waiting to be put through to someone to make a booking. Rather spend my pension discount on a beer under a tree in SANParks somewhere than on telephone calls.

Kind regards

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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Thu Apr 04, 2013 4:09 pm 
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Junior Virtual Ranger
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Joined: Wed Aug 20, 2008 5:13 pm
Posts: 188
Hi Colfenn,

Do you phone Pretoria to make your bookings ?
Try the Joburg office - 011 678 8870
You will great great service from them.


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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Thu Apr 04, 2013 5:35 pm 
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Joined: Fri Nov 12, 2010 5:25 pm
Posts: 4
Location: Parys
Hi WildThing,

Don't have a problem with the service - always been good. Had to wait over 11 min this morning - a voice regularly reminding me to go to the website for info etc. Got to chat to polite person (missed her name - my fault) 2 min later she suggested I phone back later - system off line. eish

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So much to see-so little time.
AUGRAMr09
KGALAMr09
MATA09
NOS09
BITTE09
2RIV09
CROCBRId N10
OLIFMr10
PUNDAMr10
SHINGMr10
ADDOF11
MtZEBF11Au13
MOKAMr11N13
LILYMr11N13
NAMAS11
KAROF12Mr13
AGULF12
RENOSKOPMr12
BERGDALMy12
OrpenFeb14
MtZebraS13
BonteS13


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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Fri Apr 05, 2013 10:36 am 
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Legendary Virtual Ranger
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Award: Funniest/Best Forumite Name (2013)
Joined: Wed Mar 16, 2005 12:38 pm
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Location: In the shadow of Table Mountain
FAC Member (2012)
Hi Colfenn,

I have always had legendary service from Elise (below, also a pensioner) and her team. She is an ex SANP employee. I copied this below from another page on this website.

Ezi Bookings

Elize Hanekom

Lutz Building
11 Victoria Street
Stellenbosch
7600

Tel: 086 111 4845
Fax: (021) 887 0243


Ezi.bookings3@telkomsa.net
Ezi.bookings1@telkomsa.net
Ezi.bookings2@telkomsa.net
Ezi.bookings4@telkomsa.net

_________________
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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Fri Apr 05, 2013 5:50 pm 
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Joined: Fri Sep 21, 2012 2:33 pm
Posts: 19
Location: 4 Ways
I agree with colfenn. Surely in this day and age it is a simple thing to do. Less human involvement = lower cost.
Reduced cost= more Rands for conservation.


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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Tue May 14, 2013 5:31 pm 
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Joined: Fri Sep 21, 2012 2:33 pm
Posts: 19
Location: 4 Ways
Could anyone from Parks Board respond and throw some light on this question?


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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Wed Aug 21, 2013 11:37 am 
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Joined: Fri Nov 12, 2010 5:25 pm
Posts: 4
Location: Parys
Eish, still no online booking for pensioners. Have booked 3 nights at Mountain Zebra and 3 nights at Bontebok this September. Did the bookings over the phone with the Jhb office. Credits to all in was quick and painless. (tx Emsie )

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So much to see-so little time.
AUGRAMr09
KGALAMr09
MATA09
NOS09
BITTE09
2RIV09
CROCBRId N10
OLIFMr10
PUNDAMr10
SHINGMr10
ADDOF11
MtZEBF11Au13
MOKAMr11N13
LILYMr11N13
NAMAS11
KAROF12Mr13
AGULF12
RENOSKOPMr12
BERGDALMy12
OrpenFeb14
MtZebraS13
BonteS13


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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Wed Aug 21, 2013 12:56 pm 
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Site Admin
Site Admin
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Joined: Wed Oct 13, 2004 7:37 am
Posts: 3570
Location: SANParks' HO, Pretoria
Dear colfenn,

At this point in time many of the rules and controls around the senior citizen discount rely on manual intervention within our Central Reservation System in order to prevent public from taking advantage of this online. Sorry to disappoint. :(

Having said that, it is in our plans to implement this facility in the foreseeable future.

_________________
Nedret Saidova
Senior Manager: E-Business, SANParks


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 Post subject: Re: Online booking for Pensioners?
Unread postPosted: Thu Aug 22, 2013 9:46 am 
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Joined: Fri Nov 12, 2010 5:25 pm
Posts: 4
Location: Parys
:clap:

great - looking forward to test drive it one day

thanks

regards

_________________
So much to see-so little time.
AUGRAMr09
KGALAMr09
MATA09
NOS09
BITTE09
2RIV09
CROCBRId N10
OLIFMr10
PUNDAMr10
SHINGMr10
ADDOF11
MtZEBF11Au13
MOKAMr11N13
LILYMr11N13
NAMAS11
KAROF12Mr13
AGULF12
RENOSKOPMr12
BERGDALMy12
OrpenFeb14
MtZebraS13
BonteS13


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