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How do you renew the New Wild Card?

Everything you need to know about the Wild Card program.
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Elsa
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Re: How do you renew the New Wild Card?

Unread postby Elsa » Thu Feb 09, 2012 10:46 pm

I tried renewing my wildcard on line today and all appeared to be working until I came to try and print the confirmation of payment notice then an error message came up and it said that there was an error and it would seem the process was not successful.
DebM also tried updating her details with the same result.
Any idea on how long the site is going to be "down" for as I would really like to get it done before our trip next week to speed up the admission process at the gate?
Maybe if we phone the renewal through?
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saraf
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Re: How do you renew the New Wild Card?

Unread postby saraf » Fri Feb 10, 2012 3:41 pm

Elsa,

Please could you PM me your details so I can forward them to SANParks who will take a look for you.
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Elsa
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Re: How do you renew the New Wild Card?

Unread postby Elsa » Fri Feb 10, 2012 9:48 pm

Done and thanks for the assistance Sara! :gflower:
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kite
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Re: How do you renew the New Wild Card?

Unread postby kite » Tue Feb 12, 2013 4:18 pm

Are there any sanparks offices in or around Durban where a renewal can be done?
Want to renew wildcard ahead of trip to Cape Town where it is not easy to renew.
Otherwise maybe the best way is to phone ( would rather have my real plastic card than a piece of paper )
What do you think? (Saraf are there any updates?)

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saraf
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Re: How do you renew the New Wild Card?

Unread postby saraf » Tue Feb 12, 2013 4:39 pm

Kite I think the best way is to phone, but I have asked the question for you.
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Re: How do you renew the New Wild Card?

Unread postby kite » Tue Feb 12, 2013 5:55 pm

Thank you!

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saraf
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Re: How do you renew the New Wild Card?

Unread postby saraf » Wed Feb 13, 2013 10:27 am

The online renewal system has been set up and is the quickest way to renew.

I've been told that it is best to use the browser Internet Explorer 8 to access the online renewal page. Use the number that is printed on your card.
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gmlsmit
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Re: How do you renew the New Wild Card?

Unread postby gmlsmit » Wed Feb 13, 2013 10:56 am

I already have a Wildcard.
I renewed it on line on Sunday morning 10 February 2013, no problems.
The confirmation was emailed to me withing two minutes.
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suefish
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Re: How do you renew the New Wild Card?

Unread postby suefish » Tue Feb 19, 2013 10:42 pm

HI. I have tried to renew my wild card numerous times since Saturday and keep getting the following message

error message 'no wild sessions found'

I have emailed and had no reply and have telephoned on the overseas number and it says' call can not be answered'

How can I renew my card. The card no is 01085609. name of PR Fisher

thanks

Sue
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Flavia
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Re: How do you renew the New Wild Card?

Unread postby Flavia » Tue Mar 19, 2013 12:52 pm

I have to buy a new Wild Card (couple international membership) because mine is not valid anymore.
I wrote an e-mail to the Wild Card SANP office and they answered me with the link to buy the Card.
Now I need some more info:
Will the card be sent to my home in Europe?
If yes, how long the card could take to arrive in Europe?
If I don’t buy the card on-line, can I buy it at Marakele Park next August?
Which is the benefit to buy (and pay) the card in advance?
I read that many people from abroad have had problems to apply for a new card, do you know if these problems are solved now?
Thanks in advance

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Re: How do you renew the New Wild Card?

Unread postby threedogs » Tue Mar 19, 2013 1:25 pm

We bought our card about 6 weeks in advance and it arrived in Australia with a couple of weeks to spare.

Hard to determine how long your card may take to arrive. Some, like us, have had it arrive quickly others haven't been so lucky although the WildCard system appears to have greatly improved in the last few months.

Hopefully someone can advise on whether you can purchase at Marakele on arrival. Good luck! :thumbs_up:
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saraf
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Re: How do you renew the New Wild Card?

Unread postby saraf » Tue Mar 19, 2013 2:30 pm

Just to be sure - is your current Wild Card one that was issued before October 2010? If so then yes you do have to apply for a brand new, personalised card. If it was purchased after Oct 2010 then you should just renew your existing card.

Please note there is currently a strike in the Post Office in South Africa so any delivery estimates cannot be guaranteed.

I would say it would be best to purchase your card online about a week before you depart and print out the Confirmation letter. That will be sufficient for you to gain entry to the parks you are visiting. Alternatively you should be able to purchase the card at Marakele when you arrive, but you will then need to go online on your return to fill in your details to have the card sent. It's much easier to do it in one step online.

Your card will be delivered to your address in Europe.
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Re: How do you renew the New Wild Card?

Unread postby Flavia » Tue Mar 19, 2013 5:47 pm

Yes, I have to buy a new Wild Card, I bought mine in 2008. I sent its photocopy to SANP Office and they told me the link to buy it new. :(

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saraf
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Re: How do you renew the New Wild Card?

Unread postby saraf » Tue Mar 19, 2013 6:05 pm

In that case then I would buy the card online about a week before you leave and print out the confirmation letter. That will be enough for you to gain access to the parks.

Have a good trip.
The GREAT 2015 Online Auction is here. Get your bids in soon, it won't be around for ever.

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Re: How do you renew the New Wild Card?

Unread postby Flavia » Wed Mar 20, 2013 4:36 pm

Thanks so much saraf!
Another question: is the card valid 1 year since the first day you use it or 1 year since the day you buy it? I think is correct the first option, but I'm asking for a confirmation.


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