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Wildcard.

Everything you need to know about the Wild Card program.
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Dupacc
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Joined: Fri Aug 14, 2009 10:46 am
Location: Weltevredenpark, RSA

Re: Wildcard.

Unread postby Dupacc » Mon May 30, 2011 1:38 pm

I am very very angry!!!! :evil: :evil: :evil:

I updated my wildcard details six months ago, and I am still waiting for the new card - FOR SIX MONTHS NOW.

This morning I tried to renew my card via the website, but it still shows my old, previous details. No matter how I tried, it just doesn't accept any updates. Where did it send the authorization code for renewal to?

I then tried to call the Wildcard Call Centre on number 086 146 9453 but the phone just rang. And again. It just rang and cut off after 5 minutes. And again. It just rang and cut off after 5 minutes.

:evil: :evil: :evil: :evil:
Dupacc

I will join in the song, because I know why I sing. Soli Deo Gloria

TR: Darrlin, lets go to Kruugha!
TR: Looking for them Tigers near Skoo-Ka-Zoo
TR: Impala Kisses and Banana Birds
TR: Dupacc and Darrlin saw birdies and kitties

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Dupacc
Junior Virtual Ranger
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Posts: 244
Joined: Fri Aug 14, 2009 10:46 am
Location: Weltevredenpark, RSA

Re: Wildcard.

Unread postby Dupacc » Mon May 30, 2011 2:34 pm

Guess what??

After my previous post today at 1:38, I tried agian to call the Call Centre AND SOMEBODY ACTUALLY ANSWERED AFTER ONLY 4 MINUTES OF RINGING!!!!

Only to be told that I can only renew my Wildcard after my current OLD card expires on 28 August 2011, after which the new card will be issued.

Will it reach me before my planned/booked visit starting 5 September?????????

I doubt it! :evil: :evil: :evil:
Dupacc

I will join in the song, because I know why I sing. Soli Deo Gloria

TR: Darrlin, lets go to Kruugha!
TR: Looking for them Tigers near Skoo-Ka-Zoo
TR: Impala Kisses and Banana Birds
TR: Dupacc and Darrlin saw birdies and kitties

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fee
Posts: 285
Joined: Mon Oct 26, 2009 6:27 pm
Location: JHB

Re: Wildcard.

Unread postby fee » Mon May 30, 2011 6:56 pm

also phoned today .... three times!! ... and the call was not answered. Rang forever, and then went to an engaged signal.
A friend has phoned TWICE to get her confirmation letter emailed to her :whistle: :whistle: :whistle: :whistle:

Dupacc - You just need your confirmation letter to get into the park ... don't need the card, but hopefully you will get your letter by your next visit. Doubt whether you'll get your card (I've been waiting 7 months for mine).

RobertT
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Joined: Thu May 17, 2007 10:35 am

Re: Wildcard.

Unread postby RobertT » Tue May 31, 2011 8:07 am

Have yet to hear of anybody who has received their card. :roll: Typical of the times we are in, pay more for less. :wall: :whistle: :lol:

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timbo
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Re: Wildcard.

Unread postby timbo » Tue May 31, 2011 11:28 am

A week ago i was told i would be receiving my card by the end of the month... Today is the 31st and still nothing but i'll wait and see if anything comes in the next week
I try my best and that's what matters I hope.

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michel367
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Joined: Tue Apr 14, 2009 10:44 am
Location: On the edge of heaven

Re: Wildcard.

Unread postby michel367 » Tue May 31, 2011 11:40 am

timbo wrote:A week ago i was told i would be receiving my card by the end of the month... Today is the 31st and still nothing but i'll wait and see if anything comes in the next week


Was promised that a few times over the last few months and still I have no card. :wall: :wall:

Hippotragus
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Joined: Mon Mar 23, 2009 4:15 pm
Location: Kyalami, South Africa.

Re: Wildcard.

Unread postby Hippotragus » Fri Jul 08, 2011 2:05 pm

An update - as per page 1 of this topic, I updated my details by phone in November 2010 and was promised a confirmation letter. Nothing arrived. Early January 2011 Joep Stevens was kind enough to help and sent me the confirmation letter which I used several times in KNP with no problems.

No card has arrived and the expiry date of the old (Infinity) one has come and gone.

Today I had to go to Reservation House in Johannesburg do sort out some bookings and whilst there I managed to renew my card - have now got a new confirmation letter and will wait with anticipation for the new card to arrive in the post (if it is not thought to be a credit card and is stolen - like most of my post). At least with the new letter I am "legal" for the next year!
KTP May 2015

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timbo
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Joined: Wed Apr 25, 2007 7:16 pm
Location: Somewhere far far far away

Re: Wildcard.

Unread postby timbo » Fri Jul 08, 2011 7:09 pm

Hey guys :) i have received my card and am now getting the magazine as well, speak to Joep
I try my best and that's what matters I hope.

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flying cheetah
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Location: Burghausen, Germany

Re: Wildcard.

Unread postby flying cheetah » Fri Jul 08, 2011 9:54 pm

timbo wrote:Hey guys :) i have received my card and am now getting the magazine as well, speak to Joep
Lucky you :dance: That gives me new hope, I already thought I would never see my Wildcard :roll:
Akukho nyon' endiz' ingahlali phansi. (Zulu)
There is not a bird that flies and never sits down.

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timbo
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Joined: Wed Apr 25, 2007 7:16 pm
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Re: Wildcard.

Unread postby timbo » Fri Jul 08, 2011 10:35 pm

Hopefully it comes soon :)
I try my best and that's what matters I hope.


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