SANParks.org Forums

Good day,

I believe SANParks has one of the best websites. Its quick and easy to surf. Online booking and payment is relatively painless - BUT why can us pensioners not book online? You have all our details eg ID number etc that would indicate ones age. I am sure that one of the wizz-kids could modify the program to accommodate this request. I was informed a couple of years back that it was being looked into.

It can take forever on the phone waiting to be put through to someone to make a booking. Rather spend my pension discount on a beer under a tree in SANParks somewhere than on telephone calls.

Kind regards

Hi Colfenn,

Do you phone Pretoria to make your bookings ?
Try the Joburg office - 011 678 8870
You will great great service from them.

Hi WildThing,

Don't have a problem with the service - always been good. Had to wait over 11 min this morning - a voice regularly reminding me to go to the website for info etc. Got to chat to polite person (missed her name - my fault) 2 min later she suggested I phone back later - system off line. eish

Hi Colfenn,

I have always had legendary service from Elise (below, also a pensioner) and her team. She is an ex SANP employee. I copied this below from another page on this website.

Ezi Bookings

Elize Hanekom

Lutz Building
11 Victoria Street
Stellenbosch
7600

Tel: 086 111 4845
Fax: (021) 887 0243


Ezi.bookings3@telkomsa.net
Ezi.bookings1@telkomsa.net
Ezi.bookings2@telkomsa.net
Ezi.bookings4@telkomsa.net

I agree with colfenn. Surely in this day and age it is a simple thing to do. Less human involvement = lower cost.
Reduced cost= more Rands for conservation.

Could anyone from Parks Board respond and throw some light on this question?