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Reservation questions/advice

Find information and FAQ's not related to the parks, like Health & Safety, 4x4 etc.

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Imberbe
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Re: booking amendment

Unread postby Imberbe » Mon Jul 11, 2011 1:32 am

:clap: :clap: :thumbs_up:
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Meandering Mouse
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Re: booking amendment

Unread postby Meandering Mouse » Mon Jul 11, 2011 7:54 am

:lol: :lol: :lol: :lol:

I like the humour.
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Stark
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Re: Different ways of booking

Unread postby Stark » Tue Aug 02, 2011 6:26 pm

On a related note, I was concerned that I did not hear back from reservations that my deposit (booked originally via email) was processed. I did some snooping around on the web page and was pleased to learn that I can see my "made via alternative means" reservations in the online booking system. :dance:

I see that I can also make payments online, which makes my life a bunch easier as I tend to wait to the last minute to let go of money. :tongue:
"Smooth seas do not make skillful sailors." West African Proverb

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arks
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Re: Different ways of booking

Unread postby arks » Tue Aug 02, 2011 6:31 pm

Thanks for that info, Stark. :thumbs_up: I have some payments coming up and will check out whether I can pay on line for them 8)
RSA 2014
20-16 Oct Joburg
27-30 Oct Mapungubwe: Limpopo forest tented camp, Leokwe camp
31 Oct-1 Nov Pafuri River Camp
2-15 Nov KNP: Punda Maria, Sirheni, Olifants, Tamboti, Skukuza
16-22 Nov Cape Town
23 Nov-20 Jan Darling

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Stark
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Re: Different ways of booking

Unread postby Stark » Wed Aug 03, 2011 7:55 pm

Let us know if it works!
"Smooth seas do not make skillful sailors." West African Proverb

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arks
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Re: Different ways of booking

Unread postby arks » Wed Aug 03, 2011 9:12 pm

I had a bit of a browse, but it looks like you have to register for the online booking system first?
RSA 2014
20-16 Oct Joburg
27-30 Oct Mapungubwe: Limpopo forest tented camp, Leokwe camp
31 Oct-1 Nov Pafuri River Camp
2-15 Nov KNP: Punda Maria, Sirheni, Olifants, Tamboti, Skukuza
16-22 Nov Cape Town
23 Nov-20 Jan Darling

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Stark
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Re: Different ways of booking

Unread postby Stark » Wed Aug 03, 2011 9:36 pm

Arks that could be. I used online booking back in 08 for an 09 trip, so my info was already there.

I tried to log in and check if I could make a payment, but the system says I need a password update and I'm waiting for the email instructions to do that. :whistle:
"Smooth seas do not make skillful sailors." West African Proverb

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Thulani
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Re: Different ways of booking

Unread postby Thulani » Thu Aug 04, 2011 9:49 am

Stark wrote:Arks that could be. I used online booking back in 08 for an 09 trip, so my info was already there.

I tried to log in and check if I could make a payment, but the system says I need a password update and I'm waiting for the email instructions to do that. :whistle:


Morning Stark,

Apologies for any inconvenience, please be advised that when you login on your
bookings account an email will automatically be sent to the email address you
used when registering for bookings - click on the link provided to
update your password.

Please don't hesitate to contact me if you still have any queries.

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Stark
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So, my reservation is wrong

Unread postby Stark » Thu Sep 22, 2011 9:44 pm

Here I am, at my desk, daydreaming about my June vacation to SA. So I pull up my reservation pdf....

....for the first time, I realize that my reservation is wrong. :wall:

Right dates :thumbs_up:
Right accommodations :thumbs_up:
Wrong # of visitors :slap:
Wrong adult/child ratio :slap:
Wrong prices charged :slap:

So...what to do? I don't want to risk having any of my bookings cancelled, but I do want the reservation to be accurate so I'm not trying to figure this out at an entry gate after a long series of flights.

Any thoughts on the best way to move forward? I'd prefer not having to call if possible.
"Smooth seas do not make skillful sailors." West African Proverb

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JenB
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Re: So, my reservation is wrong

Unread postby JenB » Thu Sep 22, 2011 10:07 pm

Email it to me and we'll do our best to sort it out. :wink:
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Stark
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Re: So, my reservation is wrong

Unread postby Stark » Thu Sep 22, 2011 11:43 pm

:gflower:

:thumbs_up:

Sent!

And thank you, Jen!
"Smooth seas do not make skillful sailors." West African Proverb

RobertT
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Re: So, my reservation is wrong

Unread postby RobertT » Fri Sep 23, 2011 7:29 am

Jen, I'll sacrifice my time and take his Roodewaal booking. :whistle: :lol:

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JenB
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Re: So, my reservation is wrong

Unread postby JenB » Fri Sep 23, 2011 7:33 am

That will be the day! :naughty:

I have a stake in this! :twisted: Even if nothing else get sorted, the Roodewal booking has to be purrrfect! :lol:
"Until one has loved an animal, a part of one's soul remains unawakened." ~ Anatole France

RobertT
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Re: So, my reservation is wrong

Unread postby RobertT » Fri Sep 23, 2011 7:42 am

JenB wrote:That will be the day! :naughty:
I have a stake in this! :twisted: Even if nothing else get sorted, the Roodewal booking has to be purrrfect! :lol:


Typical, :roll: us poor plebs never get to share in the gravy. :lol: :lol:

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Stark
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Re: So, my reservation is wrong

Unread postby Stark » Fri Sep 23, 2011 6:51 pm

All fixed, JenB! :clap: :clap: :clap: Thank you!

And watch it, Robert! :rtm: Hands off Roodewal! :wink:
"Smooth seas do not make skillful sailors." West African Proverb


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