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Mobile Internet Connection

Find information and FAQ's not related to the parks, like Health & Safety, 4x4 etc.

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Meandering Mouse
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Mobile Internet Connection

Unread postby Meandering Mouse » Fri Jul 11, 2008 8:11 am

I have hesitated to put this here as it is more horror related than Sanparks related. I decided to post here as many people, like myself, use 3 G specifically for use in areas not serviced by Telkom.

I purchased my 3 G devise at the same time as I bought my laptop. One of the first things I did was download Norton in order to protect me from gig thieves. I have been victim to that before. :evil:

I did notice one day, when I switched on my computer, that there was a warning that my firewall was off.
"Strange", I thought, "I have not touched this application".
I switched my firewall back on and went on as usual.

At the beginning of the month, when I went to do some Internet banking :big_eyes: my account was looking a lot lighter than I expected.

I immediately went into my accounts and saw that my MTM, cell phone service provider had taken a small fortune off via stop order. I then found my statement, which I seldom scrutinise and :big_eyes: I had been the victim of possible gig theft.

My daughter said that some programs dial out in order to download updates and if the security is too high it keeps dialling out.. I am not sure what to do.

So I am posting this asking for advice and I am also posting this as a warning to others like myself, who use 3 G specifically for Park related stuff.
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Unread postby Meandering Mouse » Fri Jul 11, 2008 8:15 am

This was not a small amount gone, it was enough to pay for a week in the Park camping, plus petrol to, from and around the Park. :cry:
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Unread postby Bennievis » Sat Jul 12, 2008 6:59 am

Oi MM :shock:
I'm no expert , let's wait for them to comment. But its possible that this will not happen if you set your "Automatic updates" to "OFF".
Will be very interesting to hear other advice.

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Unread postby ecojunkie » Sat Jul 12, 2008 10:50 am

I use freebies to protect my computer - AVG and Zone Alarm, and have had no problems with gig theft despite using 3G all the time. I have updates set to 'notify me' rather than automatic as I did find that some large files were not downloading properly when the connection was only GPRS as it is so slow - perhaps that is the problem rather than theft??? Your statement should show when the connections were made and for how long so you should be able to see if it was only when you were on line yourself.
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Unread postby cybeR@NGER » Sat Jul 12, 2008 12:24 pm

What is "gig theft" ?? Never heard of it... :?

MM, it's very strange that MTN had taken money out of your account, without proper authorisation from yourself.
Simply contact your bank and request them to return the debit order and credit your account back accordingly, if you haven't done so yet.

I have been doing internet banking for years. I scrutinise my accounts on a daily basis and maybe I've been lucky, but not a single cent has been taken out of my accounts without my permission.

Norton Antivirus automatically disables the Windows Firewall. Norton has its own Firewall (which is better than Windows) and the two should not run concurrently as there would be conflicting issues.

I'd keep Windows Firewall turned off, but make sure that your Norton is providing Firewall protection. You should find this under settings.
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Unread postby Meandering Mouse » Sat Jul 12, 2008 12:28 pm

Thanks Ecojunkie, I'll have a carefull look.
From what I have noticed, most of the activity occurred at night, while my son was on the computer. He swears blind that he did not "abuse" my computer with overuse.

It is also confusing, as I seem to have used up 1gig while I was in the Park. I only used my computer about 8 days during that period, and then only to say good morning.

I did download the Pangolin picture, and that was it.
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Unread postby Meandering Mouse » Sat Jul 12, 2008 1:19 pm

cybeR@NGER, I thought that there was automatic authorisation on my terms of agreement.
I will look into it.
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Unread postby Jose » Sat Jul 12, 2008 2:02 pm

Mouse... :yaya:

Rule #1: Computers are dumb... they only do what their owners tell them to/allow them to do. I (and -among others- Gwen, but she's temporarily AFK) have offered to assist before. And the offer still stands... You have my email address. Give me a shout there, and I'm pretty sure we'll be able to sort things out. (FYI: I'll be back home/at my own machine, sometime tomorrow afternoon).

'Coz, ja, you're right... This is so totally not SANParks related, but the prob still needs to be fixed! Outside this forum i.e.! :wink:

In the meantime; stop clicking all those pretty flashing colours when you're online! Ok? :lol:
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Unread postby cybeR@NGER » Sat Jul 12, 2008 3:19 pm

Jose wrote:Rule #1: Computers are dumb... they only do what their owners tell them to/allow them to do.

And if their owners/operators are dumb, it makes the computers even dumber.

Garbage In Garbage Out. :twisted:
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Unread postby Meandering Mouse » Sat Jul 12, 2008 4:40 pm

Thanks Jose :D
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Unread postby Bush Baptist » Sat Jul 12, 2008 7:26 pm

I thought we go to the bush to get away from it all, not take it with us.

My wife works for a school and is the computer boff (in the land of the blind.....) and the greatest satisfaction to me is driving up from Twee Rivieren and the blasted cell signal disappears. Don't anyone tell the (computer) dumb principal and the other doffies who can't use an on/off switch or a reset button about 3G please.
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Unread postby Meandering Mouse » Sat Jul 12, 2008 7:35 pm

BB, :evil:
go run a mile, sweetie..

a very big recordable mile :shock:
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Unread postby wingman » Sat Jul 12, 2008 8:51 pm

HI MM
Gig theft is a problem particularly with 3g and adsl you need to go into your 3g system set up and change the SSID name and password as these are standard codes when issued by the service providers and hackers know these codes and can tap into your system no amount of anti virus will stop this. Also mark your identity as hidden you must also change your laptop to say only you can access the internet through your system. It sounds like a neighbour is seeing your network and tapping into it.
If you dont know how to do this take your laptop and 3g to your service supplier and they can show you where to change these items.

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Unread postby arks » Sat Jul 12, 2008 11:32 pm

I'm finding this discussion very useful — thanks MM for starting it 8) Not that I want to log on in the park :roll: , but I am going to need some sort of way to log on wirelessly — perhaps via my cell phone? Is that what 3G is?? — when I am in Darling later this year for some weeks. This discussion is making me aware of questions I need to ask.

@ Jose: I don't think this topic is any less SANParks related than discussions of caravans, spotlights, camping equipment and such — even where to shop outside the park — since more and more forumites seem to be using their computers to send daily sightings reports whilst in the park(s). Thus, questions and discussions about remote wireless access, connections and problems seem to me to be a legitimate subject as one of the many aspects of trip planning.
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Unread postby Bush Baptist » Sun Jul 13, 2008 1:36 pm

Meandering Mouse wrote:BB, :evil:
go run a mile, sweetie..

a very big recordable mile :shock:
I'm back MM, was lekker! :wink:
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