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 Post subject: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 4:26 pm 
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Junior Virtual Ranger
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Joined: Sat Oct 07, 2006 8:24 pm
Posts: 473
Location: Somerset West
Just back from Kruger Park, and once again spent 2 lovely weeks in this park that gets so much flak on this forum.

Yes, we do say a lot about speeding offical vehicles, "careless" officials that chase elephant off road... and I even had my doubts when I saw an approaching vehicle's lights about 5 km south of Bangu at 6:30 am... where did it come from and where was it going? It disappeared down a no entry road to the Lebombo mountains and I just saw the dust hanging in the air...

BUT

I need to say Thank You Sanparks, for caring:

1. Roads in spotless condition, and I travelled more than 1000 km in 2 weeks.
2. Camps in spotless condition (exception camping kitchen lack of functioning stove plates/hot water urns in Pretoriuskop), with new bathroom tiles etc.
3.Thousands of demanding tourists every day, wanting their way. Mostly smiling, friendly Sanparks officials. Only officials at Afsaal picnic sight need some :D lessons.
4. Dedication of staff to anti-rhino poaching. On a number of occasions armed rangers with dogs on open vehicles in remote parts of park. Saw them hours later still patrolling in the bush. Risking their lives for animals that we want to see.

Thank you Sanparks, for caring!

God bless,

Friedrich von Hörsten

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``God, I can push the grass apart and lay my finger on your heart'' -- E. St V Millay


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 4:32 pm 
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Legendary Virtual Ranger
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Location: meandering between senility and menopause
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God bless, indeed, Friedrich.

Thank you for giving this feedback.

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The bird doesn't sing because it has answers, it sings because it has a song.


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 4:34 pm 
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Junior Virtual Ranger
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Joined: Tue Aug 06, 2013 6:29 am
Posts: 362
Location: Benoni, East Rand
Very refreshing to read this Friedrich. We've gotto be happy sometimes. What you said now did that for me. For the most part I have the same feeling about my last trip to KNP.


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 4:53 pm 
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Joined: Tue Aug 03, 2010 8:49 am
Posts: 5617
Location: Brecon Beacons National Park
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How refreshing to read some positive feedback. :dance:

SANParks never professes to be perfect, but so often we only get the negatives from visitors. :slap:

That doesn't mean to say that we shouldn't report things that are below standard, but conversely, it is always good to hear when people have received good service. :thumbs_up:

How nice that Friedrich took the time, to share with us............thanks!!! :thumbs_up:

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Last edited by Crested Val on Sat Jul 19, 2014 7:01 pm, edited 1 time in total.

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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 5:38 pm 
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Virtual Ranger
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Posts: 2166
Location: Arizona, USA
Excellent feedback! :)

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"Smooth seas do not make skillful sailors." West African Proverb


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 6:13 pm 
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Location: Ballito, KZN North Coast, South Africa
Thanks for such refreshing and nice feedback on your trip Friedrich! :clap:

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Where ever you go, go with all your Heart.


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 6:45 pm 
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Thanks for taking the time to make this post Friedrich von Hörsten :D

:thumbs_up:

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Rose
*Travel Slowly *Stop Often *Learn as much as you can *Relax and Enjoy!


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 8:22 pm 
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Virtual Ranger
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Joined: Sat May 31, 2008 8:24 pm
Posts: 1004
Location: Bethal
I have to agree with Friedrich
We just visited Mokala :thumbs_up: :thumbs_up:
Augrabies :thumbs_up: :thumbs_up: and KTP :thumbs_up: :thumbs_up:
THanks very much to everyone your friendly and proffesional service is very much appreciated :clap: :clap: :clap: :clap: :clap: :thumbs_up: :thumbs_up:

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28 June - 1 July 2014 - Mokala
2 July 2014 - Augrabies
12 - 14 July - KTP


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sat Jul 19, 2014 8:27 pm 
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Junior Virtual Ranger
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Award: Sighting of the Year - Small creatures and/or insects (2012)
'Always look on the bright side' Friedrich. So glad you had a lovely time in the Park.

God bless you

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http://www.sanparks.org/forums/viewtopic.php?style=2&f=27&t=58977Our 2012 Trip Report
... and how I miss being back in the KNP.


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sun Jul 20, 2014 7:27 am 
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Joined: Mon Aug 05, 2013 4:54 pm
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Location: Noordheuwel Krugersdorp
So true Friedrich.

I guess we sometimes forget what a big task it is to manage our parks, especially Kruger with so many visitors.

God bless.

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Dreaming of Kruger. Wish I could be there right now


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sun Jul 20, 2014 7:58 pm 
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Virtual Ranger
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Joined: Mon May 26, 2008 1:52 am
Posts: 2166
Location: Arizona, USA
I have never had a problem with the park staff. Their professionalism and customer service is on par with any national park that I have visited in United States. Yes isolated incidents to get blown out of proportion but on all fronts SANParks strives to put forth a quality product. Are they perfect, with perfect leadership and strategy? No. But they do care. It's why I'm active here and elsewhere, advocate for others to visit, and why SA is always in the discussion we plan vacations.

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"Smooth seas do not make skillful sailors." West African Proverb


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sun Jul 20, 2014 8:02 pm 
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Location: Somerset West, Cape Town
Quote:
Their professionalism and customer service is on par with any national park that I have visited in United States.

Stark, you made this point once before, and I have been meaning to tell you that we added it to our message of support to SANParks given at the dinner at this year's cricket in Skukuza :D

Friedrich, your message of a while back too - the one about the lack of potholes in Kruger. It went down very well at the dinner. For Saffies know, potholes is a national ... put your own word in there :lol:

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A roaring lion does not catch any prey - African Proverb


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Sun Jul 20, 2014 8:49 pm 
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Location: Brecon Beacons National Park
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On our way from Ballito to Phalaborwa, we had an overnight stop at a large non SANParks park. The potholes were unbelievably bad............some areas of some roads had more hole than road!!! :whistle:

It was a pleasure to arrive at Croc Bridge Gate, and for the next 6 months we drove along many of Kruger's tar roads, seeing almost no potholes at all.

Well done SANParks!! :clap: :clap:

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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Mon Jul 21, 2014 3:34 am 
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Joined: Wed Aug 01, 2012 3:30 am
Posts: 24
Wonderful positive comments. Shows appreciation for the staff. Very important to know that your efforts are noted and appreciated. Kruger is my favourite place to visit and I always feel safe and carefree when I am there. Thanks to all.posting.php?style=2&mode=reply&f=67&t=80472&style=2&style=2&sid=6cfe3d567771e295a9564a2d0224b97d#


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 Post subject: Re: Thank you Sanparks, for caring.
Unread postPosted: Mon Jul 21, 2014 7:38 am 
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Senior Virtual Ranger
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Joined: Mon Nov 30, 2009 9:21 am
Posts: 4502
Location: SA
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Friedrich von Hörsten thank you for telling us the good news.

Friedrich von Hörsten wrote:
Just back from Kruger Park, and once again spent 2 lovely weeks in this park


:) :thumbs_up:

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