Newby has some more questions
I managed to book online an extra day in Lower Sabie (same type of accommodation as the 2 nights I had already booked) but now I have two booking numbers, which probably means that there's a chance I'll have to change huts, right? I did not figure out how to book an extra night under the booking number I already had. Is there away to make sure I can stay in the same hut?
I cancelled another online booking and asked for a reimbursement - will the amount be credited on my creditcard or how does this usually work? I asked for a reimbursement since I'm not planning to make any extra bookings in the near future. However I still need to buy the Wildcard (could the credit be used for that as well or online for accommodation bookings?)
You should have been given a client number as well as your two reservation numbers. This will never change and as long as it's quoted you should be able to see all your reservations. I'm not too sure about how to do it on line but you should be able to merge the two. However even this may mean that you will have to move units, in the past I have done added an extra 2 nights to an existing booking when they became available but I had to move units - in our case we had to move next door. Its a slight nuisance.
I'm really not sure of the rules for reimbursement for online bookings, I know you have to pay in full up front but not sure about cancellations. I really wouldn't have thought you can use the credit to pay for a Wild Card, they are two completely separate systems.
However I can't say this for certain so your best course of action for all your queries is to call or email central reservations and see what they can do.
Want to say Thank You
or Well Done
to a fellow 'mite? Why not nominate them for a Kudu