We stayed there in February with other forumites
The generator was not working as the fuel hadn’t been delivered, it finally arrived about 7pm after we had been in touch with Satara. We were told it takes 25lts per day and they would send that amount, we had booked for 3 nights so why hadn’t 75lts been arranged beforehand instead of sending 25lts per day? (Is it diesel or petrol? Because we will take a jerry can
The grass was so high on the way to the generator that Morris was scared to go down there, they cut it while we were there
Why has it taken so long to replace the solar panels?
There is a fridge in each of the four cottages but only one of the four was working
The fridge and freezer in the kitchen area were also not working properly and the manager was keeping his food cold in the freezer part of the fridge, a newer freezer was delivered after we complained but was still more like a fridge than a freezer.
We visited the Duty Manager at Satara and were shown in a requisition book where new fridges and freezers had been ordered a few months before, that means they have been in a bad condition for over a year
He also told us they were replacing the curtains and hoping to put in a splashpool, why not ensure the essentials are working first
We completed the Guest Feedback Form after our visit and have never heard a word from SANParks
We have booked Roodewal for a week at Christmas, there will be 15 family members, at a cost of over R33000, please SANParks we want this to be a very special Christmas don’t let us down! We need those appliances to be working if we have to feed 15 people for a week.
We love this camp and we don’t mind them keeping the gate closed for safety, we just get out and open it ourselves if the manager is busy
Must remember to take the pruners for that tree, we also commented on it when we were there