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 Post subject: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 7:04 am 
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Joined: Tue Jan 03, 2012 9:24 am
Posts: 1
The different webcams have been down most of the time for weeks now. This gives a terrible "picture" regarding the capability of Sanparks to the world out there.

Should this webcam project not be handed over to the honorary rangers? They still seem to be rather capable.


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 Post subject: Re: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 8:06 am 
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Senior Virtual Ranger
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Joined: Thu Dec 06, 2012 4:59 pm
Posts: 8149
Location: Bloemfontein
FAC Member (2013)
These Webcams are out there in the middle of the bush, sometimes it's a Telekom fault, sometimes it's an animal who breaks them, it's not always so easy to fix them
Parts for them sometimes have to be transported for hundreds of km then when they get there don't work
I'm sure Sanparks are trying there best to get them repaired
We must just be patient

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Those who have no love in there hearts for animals, have no love in there hearts at all


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 Post subject: Re: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 9:32 am 
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Distinguished Virtual Ranger
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Joined: Sun Oct 07, 2007 1:41 pm
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Location: Johannesburg - where they cut down trees and name streets after them.
Welcome to the forum Wildlove! :yaya:

Like Carol said, these cams are out in the sticks and the problems are usually not within SANParks' control. There is also no power at Nossob and the whole camp is powered by a generator so that brings a whole lot of problems of its own! :lol:

The SANParks officials do a wonderful job in maintaining our cams. If they can sort out a problem they do so ASAP. They've even gone out immediately to clean the lens and such for us.

Please stick around and enjoy the cams that are working and know that they are doing all the can to get the others up and running as soon as they can. :)

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"Until one has loved an animal, a part of one's soul remains unawakened." ~ Anatole France


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 Post subject: Re: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 1:09 pm 
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Legendary Virtual Ranger
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Joined: Tue Jun 07, 2005 8:47 pm
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Location: meandering between senility and menopause
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wildlove wrote:
The different webcams have been down most of the time for weeks now. This gives a terrible "picture" regarding the capability of Sanparks to the world out there.

Should this webcam project not be handed over to the honorary rangers? They still seem to be rather capable.


A warm welcome to you, wildlove. :gflower:

The webcams have always been a main attraction.

Don't worry, this was the start nine years ago.

Image

I understand your frustration, but Sanparks is doing just ok :wink:

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The bird doesn't sing because it has answers, it sings because it has a song.


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 Post subject: Re: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 2:21 pm 
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Joined: Thu Dec 30, 2004 5:54 pm
Posts: 41605
Location: Somerset West, Cape Town
Hi wildlove

I agree with all the above posts. I know for a fact a lot of effort is put in by the SANParks team to bring those pictures to us to enjoy.

I am going to invite SANParks (Nedret) to explain a bit of the background, and the economics to you. And while I agree the HRs are capable, I am hoping you are going to withdraw your comment about SANParks' capability now that you understand a bit more of what actually goes on behind the scenes :D

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Sawubona
Dalene

A roaring lion does not catch any prey - African Proverb


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 Post subject: Re: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 3:56 pm 
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Site Admin
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Joined: Wed Oct 13, 2004 7:37 am
Posts: 3551
Location: SANParks' HO, Pretoria
Dear wildlove,

Reading posts like yours makes us feel excited and embarrassed all at the same time.

Excited, because we can sense your passion for the webcams, and nothing gives us more joy than providing a healthy addiction like the webcams to hopefully help "teleport" you to the parks in no time.

Embarrassed because with regard to the Addo webcam, sadly we have been real slow with our supply chain processes.

The old webcam was hit by lightning and the challenge was to procure an outdoor webcam with very specific requirements. It turned out this equipment will need to be imported for us, and the ETA we have been given is only the end of June.

Raychi called the Nossob camp earlier and they promised to send someone to go and restart it. Let's give them a chance to do so.

In the mean time, please don’t give up on the webcams. We are doing what we can.

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Nedret Saidova
Senior Manager: E-Business, SANParks


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 Post subject: Re: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 6:52 pm 
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Thank you Nedret.

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Sawubona
Dalene

A roaring lion does not catch any prey - African Proverb


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 Post subject: Re: Woeful webcams
Unread postPosted: Thu Jun 12, 2014 6:54 pm 
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Hi SANParks team, maybe it would be helpful to change the messaging on cams that are down for a longer term of time (power is out and will be out, equipment needs to be changed) as opposed to short-term hiccups where we should check back soon? Just a suggestion. :thumbs_up:

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"Smooth seas do not make skillful sailors." West African Proverb


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