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Is the Cam Down?

Discuss the Orpen (KNP), Satara (KNP), Addo and Nossob (KTP) webcams
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Philip1
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Re: Is the Cam Down?

Unread postby Philip1 » Mon Jan 13, 2014 4:25 pm

raychi wrote:Good day once again :)

Hope you all had a fantastic day so far.

Please be informed that our technicians will be driving to Kgalagadi(Nossob) tomorrow morning to try and resolve the Nossob webcam issue.

Thank you for your understanding.


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Re: Is the Cam Down?

Unread postby SANParks » Thu Jan 16, 2014 10:02 am

lion queen wrote:Love the new "We are experiencing technical troubles" photo!! :clap: :clap: :clap:

Thank you, both.

The credit goes to our loyal and adorable and still hard working ex-Mod Wild@Heart... He keeps us on our toes. :D
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Re: Is the Cam Down?

Unread postby raychi » Tue Jan 21, 2014 10:10 am

Good morning All :gflower:

Hope you all doing well this morning.

We are aware of the Nossob webcam being down and our technicians are working to resolve the issue.

Herewith the latest feedback:
"There is a power failure at the WEBCAM and they report that Lions damaged the power cable at the hide. Technical staff onsite are working to repair"

Thank you for your understanding.

Best Regards,
Rachel Padima

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South African National Parks
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Re: Is the Cam Down?

Unread postby grannyb » Tue Jan 21, 2014 11:31 am

Thanks raychi! :gflower:
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Re: Is the Cam Down?

Unread postby raychi » Thu Jan 23, 2014 4:04 pm

Good day All :gflower:

Hope you all doing well this afternoon.

We are aware of the Addo webcam being down and our technicians are working to resolve the issue.

Herewith the latest feedback:
" There was a fire that burnt off the electrical supply to the Hide- The are working to repair – As per Lewellyn (technician) the fibre connection from the switch to the WEBCAM is not damaged"

Thank you for your understanding.

Best Regards,
Rachel Padima

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South African National Parks
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Re: Is the Cam Down?

Unread postby melph68 » Fri Jan 24, 2014 12:27 am

Goodness! :shock:

Lions chewing the cable at Nossob, a fire at Addo, it's a tough life being a SANParks webcam :wink:

Thanks to all involved keeping us informed and our beloved webcams working :gflower: :gflower: :gflower:
March 2012
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Re: Is the Cam Down?

Unread postby Danie » Tue Feb 04, 2014 3:07 pm

We have received some bad news around Addo Webcam from the technician who was at the site :cry: .

It looks like the webcam at Addo has been damaged as it does not even switch on. It is difficult to assess what the problem is and the webcam is on its way to be evaluated and tested as all basic tests on site pointed to the webcam itself.

We'll keep you up to date with the progress as there might be involvement from our insurance company as well.

Thanks for your patience! Keep on camming as the webcams at Satara, Orpen and Nossob are still alive and well! :)
Regards

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Manager: Information & Communications Technology (ICT)
South African National Parks (SANParks)

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Re: Is the Cam Down?

Unread postby raychi » Thu Feb 27, 2014 10:39 am

Good Morning All :gflower:

Hope you all having a good morning.

We are aware of Addo webcam being down for a month now and we apologies for the inconveniences caused.

Please be informed that we are working to resolve the issue.

Thank you all for your understanding. :cam:

Best Regards,
Rachel Padima

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South African National Parks
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Re: Is the Cam Down?

Unread postby raychi » Tue Apr 01, 2014 11:00 am

Good Morning All :gflower:

Hope you all having a good morning.

We are aware of Addo webcam being down for a months now and we apologise for the inconveniences caused.

Please be informed that we are working to resolve the issue and we are in a process of sourcing a new camera to replace the damaged one.

Thank you all for your understanding. :cam:

Best Regards,
Rachel Padima

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South African National Parks
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Re: Is the Cam Down?

Unread postby raychi » Fri Apr 04, 2014 9:53 am

Good Morning All :gflower:

Hope you all having a good morning.

We are aware of Orpen webcam being down for 3days now and we apologise for the inconveniences caused.

Please be informed that we are working to resolve the issue.

Thank you all for your understanding. :cam:

Best Regards,
Rachel Padima

Junior Web Developer
Communications: E-Business Division
South African National Parks
Pretoria, South Africa
C: +27-(0)71-986-9326
T: +27-(0)12-426-5316
E-mail: rachel.padima@sanparks.org
Website: www.sanparks.org
Happiness is a Journey not a Destination.

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Re: Is the Cam Down?

Unread postby Danie » Tue Apr 08, 2014 1:39 pm

Nossob webcam is online again. Apologies for the delay and downtime. I added some security around the control and changing angle of the camera and that caused the server not being able to properly access the images on the webcam at Nossob.

The security was added to prevent possible access to control the camera. For the past few weeks somebody manipulated the angle/view of the camera and left the camera in that position causing lots of unhappy viewers.

It seems like this added security measure also caused issues for the webserver to access the images generated by the camera. This is not mentioned in any documentation of the camera and we assume that was the cause of this error. Apologies for that. Nossob is online again.

Happy camming!
Regards

Danie Pretorius
Manager: Information & Communications Technology (ICT)
South African National Parks (SANParks)

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Re: Is the Cam Down?

Unread postby Stampajane » Tue Apr 08, 2014 7:39 pm

Thank you Danie, although I must confess that I did like the wide angle view of Nossob especially when there were thunderstorms building up.

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Re: Is the Cam Down?

Unread postby Danie » Tue Apr 08, 2014 11:20 pm

Stampajane wrote:Thank you Danie, although I must confess that I did like the wide angle view of Nossob especially when there were thunderstorms building up.

Thanks for the feedback Stampajane! We'll look into programming the camera in a tour as well, similar to the other SANParks webcams. That will give you nice wide angle views of thunderstorms, etc as well as closeups on the waterhole which we are also getting requests for...still the old dilemma: to zoom or not! We try to satisfy needs of our valued virtual visitors as far as possible!

Will look into it! Happy camming for now!
Regards

Danie Pretorius
Manager: Information & Communications Technology (ICT)
South African National Parks (SANParks)

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Re: Is the Cam Down?

Unread postby Trrp-trrrrrrrr » Wed Apr 09, 2014 6:05 am

Great to have Nossob up again :dance: ...Thanks Danie and team. :thumbs_up:
Danie wrote:
Stampajane wrote:Thank you Danie, although I must confess that I did like the wide angle view of Nossob especially when there were thunderstorms building up.

We'll look into programming the camera in a tour as well, similar to the other SANParks webcams. That will give you nice wide angle views of thunderstorms, etc as well as closeups on the waterhole which we are also getting requests for...still the old dilemma: to zoom or not! We try to satisfy needs of our valued virtual visitors as far as possible!


Agree with Stampajane. :dance:
That would be super 8) Danie :thumbs_up: ...Always wondered why Nossob cam worked differently to the others..put to down to location. :hmz:
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Re: Is the Cam Down?

Unread postby vinkie » Tue Apr 15, 2014 7:37 pm

Image

Why is it so dark....can hardly see the Elephants...is it because the angle of the floodlight has changed? :hmz:
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