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 Post subject: Friendly ADDO Reception Staff.
Unread postPosted: Tue Mar 16, 2010 8:30 pm 
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Joined: Wed Nov 19, 2008 8:59 pm
Posts: 15
Location: Port Elizabeth
Hallo all!
Don't you think ADDO has one of the calmest, friendliest reception assistants? :thumbs_up: I watched Quezette handle the visitors this week-end and even under pressure she just treats them with a smile and make them and us feel welcome in the Park.
We spend a lot of time in the Park and on every visit we just see the same smile! :evil: :redface: Mybe she is boiling inside for some of the abusive visitors, but she never shows it. :D
My three cheers for a very helpful and supportive SAN Parks staff member :clap: :dance: :lol:


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Tue Mar 16, 2010 8:35 pm 
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Hi Katenda and well done to Quezette :clap:
More good news from ADDO. :D

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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Tue Mar 16, 2010 10:48 pm 
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Joined: Mon Apr 23, 2007 8:09 pm
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Location: East London, South Africa
I have onlly had 1st class service from the staff at reception at Addo. hip hip...hooray :clap: :clap: :clap:

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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Mon Mar 22, 2010 5:30 pm 
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Senior Virtual Ranger
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Joined: Wed Oct 08, 2008 3:56 pm
Posts: 9542
Location: CH - Lugano
Maybe it is better to start thinking of reservation for january :hmz:


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Wed Mar 24, 2010 1:01 pm 
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Joined: Sat Aug 01, 2009 6:10 pm
Posts: 94
Location: Moving closer to Kruger !! !!
Yes !!! Quezette and the rest of the staff are amazing ! and always a pleasure to see and talk to. :clap: :clap: :clap:


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Wed Mar 24, 2010 8:54 pm 
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Well Done ADDO staff. Keep up the great work :thumbs_up:

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Travel Slowly *Stop Often *Learn as much as you can *Relax and Enjoy!


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Fri May 21, 2010 1:13 pm 
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Thanks for the wonderful compliments :clap: I have passed them on to Quezette and the reception staff.

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Megan Taplin
Communications Manager: Frontier Region


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Fri May 21, 2010 7:06 pm 
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Joined: Mon May 17, 2010 9:18 pm
Posts: 155
Location: Uitenhage
They are all brilliant at reception and most importantly patient and warm with teh tourists...which might be frustrating at times with teh language barriers.

Its a pleasure to walk in there, anytime of teh day, be greeted, chat, make a joke, and leave with a smeile.
:mrgreen:

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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Fri May 21, 2010 7:18 pm 
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Junior Virtual Ranger
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Joined: Thu Jan 22, 2009 11:29 pm
Posts: 544
Location: Okavango
Micetta wrote:
Maybe it is better to start thinking of reservation for january :hmz:


Hey Micetta I am thinking the same...its been ages (more than 10 years)since Ive been there...but I know that there are lots of good things happening with this reserve and would love to go and see if I can spot those Kalahari Lions :thumbs_up:

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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Fri May 21, 2010 8:22 pm 
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Senior Virtual Ranger
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Joined: Wed Oct 08, 2008 3:56 pm
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Location: CH - Lugano
I have booked, now it is your turn :wink:


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Mon May 24, 2010 12:02 am 
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Joined: Thu May 06, 2010 9:04 pm
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Location: Port Elizabeth
Quezette & the Reception Team are the best. Watched them with the Parks international or first time visitors and they are superb.

Here's one for Megan & the Management Team:
Please ask Infinity (Wild Card) for a card machine for the main gate so Quezette & Team can concentrate on check-ins and card holds can get in the game area quicker.

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Andrew Miller

I suffer severe 'cabin fever' if I don't visit Addo every second week...


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Mon May 24, 2010 8:08 pm 
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Joined: Sun Jan 20, 2008 7:47 pm
Posts: 235
Location: West Sussex, England
Getwild
The more automation the less staff required.
I expect that Addo is one of the largest employers in an area that has a very large number of unemployed.
Somewhere there is a balance and brighter people than me have to make some very difficult decisions on a daily basis.
Whilst not living in South Africa I can understand the frustration, however I do think employment is vital particularly for the young, if by having to wait a little longer to get in it helps give people a leg up in life I will vote for it.
I also think all the parks including accommodation etc are exceptionally good value for money and do not have a problem with paying a fair contribution for the enjoyment that I get, even if this is an increase.
Just my thoughts
Regards
JDW

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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Tue May 25, 2010 3:06 pm 
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Joined: Tue Oct 20, 2009 1:05 pm
Posts: 18
I've been to Addo twice now, and am booked to go back again late August. I don't remember the names of the staff (sorry) - but I've always received excellent service.

They don't just check you in - but take the time to have a chat. When you leave - they are eager to know, if you have enjoyed your stay, and are very happy when you say you have!!

They also remind you to "come again" - we always reply, "but of course".

Addo - is my little piece of heaven, when I can't make the journey to Kruger, and is a wonderful park, in its own right.

Roll on August....

Smartiepants


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Tue May 25, 2010 6:49 pm 
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Joined: Thu May 06, 2010 9:04 pm
Posts: 20
Location: Port Elizabeth
JDW wrote:
Getwild
The more automation the less staff required.
I expect that Addo is one of the largest employers in an area that has a very large number of unemployed...

JDW,
SANPARK's partnership with local communities is exceptional, with the parks providing much needed employment to local communities.

The additional 'Wild Card' Machine will do no more than streamline check in procedures. Good first contact or impressions are vital when trying to induce return visits and waiting to check in and enter the game needs be avoided. More 'foot traffic = more staff'

'Maybe an additional person will be need to swipe the card' Lol
Well done Quezette & the Reception Team

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Andrew Miller

I suffer severe 'cabin fever' if I don't visit Addo every second week...


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 Post subject: Re: Friendly ADDO Reception Staff.
Unread postPosted: Wed Jun 02, 2010 3:21 pm 
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Joined: Wed Nov 24, 2004 4:15 pm
Posts: 808
Thanks for the suggestion about Wild Card machines, getwild.

We are currently investigating the logistics of installing machines at the main entrance gate as well as some of the other sections of the Park.

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Megan Taplin
Communications Manager: Frontier Region


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