Skip to Content

Making reservations on a Saturday

Tell us what we can do better, need to clear the air, voice your concern or provide feedback about the forum
threedogs
Virtual Ranger
Virtual Ranger
Posts: 1046
Joined: Sun Apr 12, 2009 6:20 am

Making reservations on a Saturday

Unread postby threedogs » Sat Jun 01, 2013 8:31 am

I was very excited to try and book for next May today as it is June 1st. I rang on international call rate and was on hold for 40 minutes. Then when I got through at last, I was told that they won't take bookings for next May until Monday. :twisted:

Is this advice in the Reservations part of the site somewhere? I wasn't aware of it and now I just wasted a lot of money on a phone call for nothing. :(
NO TO TRADE IN RHINO HORN!

User avatar
DinkyBird
Moderator
Moderator
Posts: 45418
Joined: Thu Dec 30, 2004 5:54 pm
Location: Somerset West, Cape Town

Re: Making reservations on a Saturday

Unread postby DinkyBird » Sat Jun 01, 2013 9:36 am

Hi threedogs

Yes, it is - at the top of the page here.

And here are the hours, you can call from 07:30 SA time on Monday, which is earlier than the hours for today - I do not see hours for the satellite offices, I assume they are the same:

Central Reservations (Pretoria): +27 (0)12 428 9111 or mobile: +27 (0)82 233 9111
Call Centre Office Hours (GMT+2)

Monday to Friday: 07:30 - 17:00
Saturday: 08:00 - 13:00
Sawubona
Dalene

threedogs
Virtual Ranger
Virtual Ranger
Posts: 1046
Joined: Sun Apr 12, 2009 6:20 am

Re: Making reservations on a Saturday

Unread postby threedogs » Sat Jun 01, 2013 9:48 am

Thanks DB. But it says that bookings open on the first working day of the month and they were open and working and took my call. So why not take the booking if they are there and working? Is that not a working day? I don't understand? The Saturday opening hours are on that page. ???
NO TO TRADE IN RHINO HORN!

User avatar
DinkyBird
Moderator
Moderator
Posts: 45418
Joined: Thu Dec 30, 2004 5:54 pm
Location: Somerset West, Cape Town

Re: Making reservations on a Saturday

Unread postby DinkyBird » Sat Jun 01, 2013 10:02 am

I understand where you are coming from, and will draw your points to SANParks' attention. In SA, when we say 'working days' we mean Monday to Friday. I assume on a Saturday they will operate with a skeleton staff.
Sawubona
Dalene

threedogs
Virtual Ranger
Virtual Ranger
Posts: 1046
Joined: Sun Apr 12, 2009 6:20 am

Re: Making reservations on a Saturday

Unread postby threedogs » Sat Jun 01, 2013 10:08 am

I would appreciate you bringing it to the attention of admin. management, thank you. I think the wording should be much clearer. Something to the effect: Bookings to be made 11 months in advance cannot be made if the 1st falls on a Saturday, Sunday or Public Holiday. Bookings will be taken on the next business day.
NO TO TRADE IN RHINO HORN!

User avatar
gmlsmit
Senior Virtual Ranger
Senior Virtual Ranger
Posts: 2603
Joined: Tue Dec 25, 2007 4:52 pm
Location: VEREENIGING

Re: Making reservations on a Saturday

Unread postby gmlsmit » Sat Jun 01, 2013 12:24 pm

This is rather surprising as I have just had a look at the availability in the KNP and May 2014 indicates that there is. Something seems wrong.
I participate because I care - CUSTOS NATURAE
No to Hotels in and commercialization of our National Parks.
No to Legalized Rhino and Lion trade.
Done 144 visits to National Parks.
What a wonderful privilege.

threedogs
Virtual Ranger
Virtual Ranger
Posts: 1046
Joined: Sun Apr 12, 2009 6:20 am

Re: Making reservations on a Saturday

Unread postby threedogs » Sat Jun 01, 2013 12:48 pm

@gmlsmit: yes availability will show but you cannot book until Monday next week. :?
NO TO TRADE IN RHINO HORN!

User avatar
gmlsmit
Senior Virtual Ranger
Senior Virtual Ranger
Posts: 2603
Joined: Tue Dec 25, 2007 4:52 pm
Location: VEREENIGING

Re: Making reservations on a Saturday

Unread postby gmlsmit » Sat Jun 01, 2013 1:09 pm

also :?
I participate because I care - CUSTOS NATURAE
No to Hotels in and commercialization of our National Parks.
No to Legalized Rhino and Lion trade.
Done 144 visits to National Parks.
What a wonderful privilege.

User avatar
Duke Ellieton
Posts: 4688
Joined: Mon Jun 19, 2006 6:13 pm
Location: Centurion, ZA

Re: Making reservations on a Saturday

Unread postby Duke Ellieton » Sun Jun 02, 2013 11:02 pm

:hmz:

Booking opens at 7.30am tomorrow morning right?

Just had a look at availability:

Urikaruus - only 1 unit available on 16/17/18 May and only 3 units on 8 May

Grootkolk - only 1 unit available on 5/6/7/10/11 May

Kieliekrankie - only 1 unit available on 10 May

Bitterpan - only 1 unit on 15 May

Gharagab - only 1 unit on 8/9/12 May

User avatar
Stark
Virtual Ranger
Virtual Ranger
Posts: 2249
Joined: Mon May 26, 2008 1:52 am
Location: Arizona, USA

Re: Making reservations on a Saturday

Unread postby Stark » Mon Jun 03, 2013 12:07 am

Maybe those are donated/sponsored units?
"Smooth seas do not make skillful sailors." West African Proverb

threedogs
Virtual Ranger
Virtual Ranger
Posts: 1046
Joined: Sun Apr 12, 2009 6:20 am

Re: Making reservations on a Saturday

Unread postby threedogs » Mon Jun 03, 2013 12:31 am

Looks like my Wilderness camps plan then is a waste of time. :evil:
Will come back with results tonight. Maybe a miracle will happen and we will get a night here or there.
NO TO TRADE IN RHINO HORN!

threedogs
Virtual Ranger
Virtual Ranger
Posts: 1046
Joined: Sun Apr 12, 2009 6:20 am

Re: Making reservations on a Saturday

Unread postby threedogs » Mon Jun 03, 2013 2:08 am

After previous post, I checked availability and now there is availability everywhere for all of May. :hmz:

What happened overnight? Mass cancellations? :shock:

Now feeling more optimistic that we are in with a chance. :)

Watch this space.
NO TO TRADE IN RHINO HORN!

User avatar
onewithnature
Distinguished Virtual Ranger
Distinguished Virtual Ranger
Posts: 22148
Joined: Tue Dec 23, 2008 5:22 am
Location: Midway between the infinite and the infinitesimal!

Re: Making reservations on a Saturday

Unread postby onewithnature » Mon Jun 03, 2013 2:20 am

Perhaps a glitch. I think you're in with a more-than-even chance now, 3D. In fact, if I was a betting man, I'd take heavy odds on you. :dance: :dance:
EVERYBODY'S TR!
TR: A NEW DAY IS S-OWN
TR: NECTAREAN NICETIES OF THE NORTH
TR: PRIMEVAL PLEASURE

"Outside of a dog, a book is a man's best friend. Inside of a dog, it's too dark to read." (Groucho Marx)

threedogs
Virtual Ranger
Virtual Ranger
Posts: 1046
Joined: Sun Apr 12, 2009 6:20 am

Re: Making reservations on a Saturday

Unread postby threedogs » Mon Jun 03, 2013 7:51 am

Okay, booking done - mostly good news! :dance: Well really, when you book a park there IS no bad news is there? We did manage to get some of our wilderness camps but not others and not for as many nights as hoped. Will be checking for cancellations as the months roll on. :wink:

So far we have secured three nights at Kielie Krankie and two nights at Gharagab and one night at Bitterpan. Missed out on Grootkolk and Urikaruus all together. A lot of to-ing and fro-ing from Mata Mata and Nossob in between (forgot all about Kalahari Tented Camp when I was trying to come up with alternatives on the phone :doh:) so that may be an option to look at too.

The lady on the phone was excellent to deal with and my call was answered after about 5 minutes waiting.
I made the call fifteen minutes ago and the email letters are already in my inbox - excellent service! :clap:

Can't wait!! :D
NO TO TRADE IN RHINO HORN!


Return to “Chill Room ”