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 Post subject: How can I change my booking?
Unread postPosted: Thu Dec 13, 2012 6:21 pm 
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Joined: Wed Feb 11, 2009 1:34 pm
Posts: 399
Location: Johannesburg
Hi,

Could somebody give me some advice on how I can change my booking from Mapungubwe to the Kruger if I have already paid the deposit?

Thanks,

Samantha

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Biyamiti 30 November - 3 December 2013


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 Post subject: Re: How can I change my booking?
Unread postPosted: Thu Dec 13, 2012 6:38 pm 
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Joined: Mon Mar 23, 2009 4:15 pm
Posts: 455
Location: Kyalami, South Africa.
I did a similar thing recently. I cancelled 2 weeks in KTP and made reservations in 4 of the Northern and Eastern Cape parks. I went to Reservation House near Cresta and the lady there cancelled KTP, made the other bookings and I ended up with a credit on my SANParks "account". Because there were 4 other parks involved, I had to phone someone at SANParks HO at Groenkloof and allocate the KTP money between the 4 new parks. All very easy!

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2013: Marakele 1-4 Feb

Kruger 12-20 Mar
(? camps change 'cos of floods)

Northern & Eastern Cape parks 6-19 Sept.


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 Post subject: Re: How can I change my booking?
Unread postPosted: Thu Dec 13, 2012 10:52 pm 
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Junior Virtual Ranger
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Joined: Tue Sep 20, 2011 1:45 pm
Posts: 440
Location: Where it rains..
As the parks are different I would ring SANParks and ask them on the phone. The reservations team are great at sorting complications out in my experience.

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August 2013:
9th Mopani
10th Mopani
11th Tamboti
12th Tamboti
13th Tamboti
14th Biyamiti
15th Biyamiti
16th Leave Kruger :(


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 Post subject: Re: How can I change my booking?
Unread postPosted: Fri Dec 14, 2012 8:46 am 
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Joined: Wed Feb 11, 2009 1:34 pm
Posts: 399
Location: Johannesburg
Hi,

I emailed the Reservation Office, I'm just waiting for them to come back to me. I booked for Biyamiti.

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Biyamiti 30 November - 3 December 2013


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 Post subject: Re: How can I change my booking?
Unread postPosted: Fri Feb 08, 2013 12:22 pm 
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Junior Virtual Ranger
Junior Virtual Ranger

Joined: Tue Oct 07, 2008 4:15 pm
Posts: 535
So did it get sorted out with transfer of deposit to your satisfaction?


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 Post subject: Re: How can I change my booking?
Unread postPosted: Fri Feb 08, 2013 12:51 pm 
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Joined: Wed Feb 11, 2009 1:34 pm
Posts: 399
Location: Johannesburg
Yes thanks very much Kite.

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Biyamiti 30 November - 3 December 2013


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 Post subject: Re: How can I change my booking?
Unread postPosted: Wed May 29, 2013 9:58 pm 
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Joined: Wed May 29, 2013 9:22 pm
Posts: 1
Hi,

Is it possible to change a reservation from a booking in one park to a booking in a different park using the online booking system?
And if so, is it possible to have the amount paid for the original reservation transferred to the new reservation (when using the online booking system to make the change)?

Since I have to book a long time in advance I would like to know if such a change would be possible if for some reason I have to change my plans.

YvS


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