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 Post subject: Error renewing Wild Card on SANParks website
Unread postPosted: Sat Oct 20, 2012 1:42 pm 
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Distinguished Virtual Ranger
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Joined: Mon Jan 17, 2005 5:57 pm
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I encountered several errors trying to renew my Wild Card. It expired 5 days ago. Not sure if that causes the errors or not.

Last error was:

Error: We could not process your request at this time. Please contact us if this problem persists. (Duplicate entry 'djng3cggsdqnv7cr4hmdeg3ok5' for key 'PRIMARY')


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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Sat Oct 20, 2012 1:54 pm 
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Joined: Sun Jan 16, 2005 3:19 pm
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Location: Portsmouth, England
Will alert them Gwendolen, thanks

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Sat Oct 20, 2012 1:59 pm 
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Distinguished Virtual Ranger
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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Sat Oct 20, 2012 2:55 pm 
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Location: Brecon Beacons National Park
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I'm about to renew mine, so here goes!! :pray: :pray:

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Sat Oct 20, 2012 3:42 pm 
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Joined: Tue Aug 03, 2010 8:49 am
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Well it took a little while, but I do believe I have renewed my Wildcard online. :thumbs_up:

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Tue Oct 23, 2012 11:04 pm 
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Distinguished Virtual Ranger
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Just tried again, third time lucky. Renewed my wild card for another year. Image


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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Tue May 28, 2013 5:31 pm 
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Joined: Wed Oct 27, 2010 5:38 pm
Posts: 11
Location: Lichtenburg
Hi, I also sit with a problem

Mine seems to be *Error: Validation failed, please try again.
I don't know if they have captured my details incorrectly but I can't renew online.

I have reported it as per *Having problems? Contact us now* but to no avail. Did not get any reaction.

Who can I contact to help me get access to my Wild card account?


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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Tue May 28, 2013 6:38 pm 
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Hi Terblans,

PLease could you PM me your contact details and WC number and I'll get someone to look into it for you.

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Thu Jun 06, 2013 10:51 am 
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Joined: Wed Oct 27, 2010 5:38 pm
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Location: Lichtenburg
Did send you a pm. Did you received it?


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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Thu Jun 06, 2013 11:19 am 
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Yes I have and I'll get someone to look into it.

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Thu Jun 06, 2013 12:34 pm 
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Location: In the shadow of Table Mountain
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My wild card expired and I paid for a new one in march at 2R.

I have not received anything since.

So I went to the page on this site and entered my Surname and ID no.

It came back with 'More than one record found please enter further information required to refine the search.'

Well of course! It could either be intelligent and select the valid one via date, or present me with a choice to get further.

It wants a 'wild card number', 'MyPark Application Number', 'Receipt Number' or 'Voucher number'. I don't remember any of tem.

LIke I said, if there is a valid record date-wise, THAT IS THE ONE!

Where do I go from here?

I am soon to go to a SANP again :dance: and even my charm & good looks might not be enough to persuade reception that my wife and I are wildcard holders.

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Thu Jun 06, 2013 2:34 pm 
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PM me what details you have and I'll get someone to look into it.

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Thu Jun 06, 2013 2:38 pm 
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Virtual Ranger
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If Wildcard ever get a user friendly system up and running saraf will suddenly have a lot more free time! :whistle: :lol:

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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Thu Jun 06, 2013 4:16 pm 
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Joined: Wed Oct 27, 2010 5:38 pm
Posts: 11
Location: Lichtenburg
And probably out of work :lol:


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 Post subject: Re: Error renewing Wild Card on SANParks website
Unread postPosted: Wed Aug 07, 2013 9:37 pm 
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Joined: Sun Nov 28, 2004 3:12 pm
Posts: 10
Location: Belgium
We also got an error while trying to renew our wild card.
Something like Error: We could not process your request at this time. Please contact us if this problem persists. the transaction on your visa will be reversed.
Is it still possible to renew the card at the entrance gates (if still possible we'd prefer this). We'll be heading for KNP in October.


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