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Numbers not matching

Everything you need to know about the Wild Card program.
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DSouter
Posts: 76
Joined: Sun Jul 24, 2011 7:20 am

Numbers not matching

Unread postby DSouter » Wed Aug 17, 2011 6:00 am

When I renewed my Wildcard on 6/5/2011 I received a confirmation letter which gave my Wildcard Number as 420500490 but I have now received my Wildcard and the number is shown as 00031012.

I am unable to log onto my details page using this number but instead have to use the number as per confirmation letter.

I have sent a couple of e-mails to wild card personnel but have received no reply. I also tried phoning but gave up after having to wait for over half an hour on the automated response system.

I am going to Kruger in a couple of months and want to be sure that my wildcard will work. :rtm:

ProtZkroG
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Joined: Fri Mar 26, 2010 7:16 am

Re: Numbers not matching

Unread postby ProtZkroG » Wed Aug 17, 2011 7:45 am

same problem here :(

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papop
Posts: 60
Joined: Thu Dec 16, 2004 1:53 pm
Location: Provence - France but my heart is in the bush...

Re: Numbers not matching

Unread postby papop » Sat Sep 03, 2011 7:51 am

The same here.
As this problem seems to be quite common... If we get the Wild card + the confirmation letter in case of, think that we should be able entering in parks.
The great feeling to come back home every time I am in South Africa

South Africa again in November 2012. A week in the Kruger and more...

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Micetta
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Joined: Wed Oct 08, 2008 3:56 pm
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Re: Numbers not matching

Unread postby Micetta » Sat Sep 03, 2011 9:48 am

Don't worry about the different numbers.....that's the way it is for all of us. those who have received the new Wild Card all have different numbers from before :thumbs_up:

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papop
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Joined: Thu Dec 16, 2004 1:53 pm
Location: Provence - France but my heart is in the bush...

Re: Numbers not matching

Unread postby papop » Sat Sep 03, 2011 11:06 am

Thank you for your answer. But how do you do for logging on to www.wildcard.co.za and complete or modify your personal details? I tried to log in and of course there is no match between my passport ID, my name and my card number!
Can’t we get any problems at park’s gates?
The great feeling to come back home every time I am in South Africa

South Africa again in November 2012. A week in the Kruger and more...

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saraf
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Re: Numbers not matching

Unread postby saraf » Sat Sep 03, 2011 1:42 pm

If you have a Wild Card sent to you then the scheme has your details.

The only thing you would need to change would be your address for the magazine to be sent to you. If that is the case, please let me know and I will endeavour to get someone to help.

I am trying to get answers to everyone's questions and queries but I am having limited success, to say the least.
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papop
Posts: 60
Joined: Thu Dec 16, 2004 1:53 pm
Location: Provence - France but my heart is in the bush...

Re: Numbers not matching

Unread postby papop » Sat Sep 03, 2011 2:10 pm

Thank you Saraf. As I received the card at the right address, then the magazine should be sent at the same address?
Must I enter again my data manually for them to process my data?
I sent an Email to wildcard@sanparks.org, hope that I’ll get an answer from them!
Must say that it was easier before…
The great feeling to come back home every time I am in South Africa

South Africa again in November 2012. A week in the Kruger and more...


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