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Cancellations

Find information and FAQ's not related to the parks, like Health & Safety, 4x4 etc.

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Magriet
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Cancellations

Unread postby Magriet » Mon May 27, 2013 2:12 pm

So I understand the penalties if you cancel a booking 30 days or less before the arrival date, but what happens if I can let say 50 days before arrival?
Will I get the deposit back or will it be kept on the system?
Margaret, Pieter and Jana

Missing the freedom of nature!

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MATTHYS
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Re: Cancellations

Unread postby MATTHYS » Mon May 27, 2013 2:58 pm

Please read the Cancellation policy thread, Magriet.

Elsa wrote:
nicvincent wrote:All nice. But what happens if I need to cancel more than 30 days (e.g. 2 months) before arrival? Would there be any cancellation fee or will all the amount be credited back to my cc?
Many thanks

That's right, more than 30 days and there is no cancellation charge and as I understand it either paid back or you can take a credit.
aquila non capit muscas

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Magriet
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Re: Cancellations

Unread postby Magriet » Mon May 27, 2013 6:54 pm

Thanks Matthys!!! :gflower:
Margaret, Pieter and Jana

Missing the freedom of nature!

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Magriet
Junior Virtual Ranger
Junior Virtual Ranger
Posts: 131
Joined: Wed May 23, 2007 11:15 am
Location: Western Cape, South Africa

Re: Cancellations

Unread postby Magriet » Mon Jun 03, 2013 11:18 am

So I go online to log into the booking system and it now can't find my email address....do I have to register again?
Margaret, Pieter and Jana

Missing the freedom of nature!


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