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 Post subject: Bookings - again (sorry...)
Unread postPosted: Thu Jul 31, 2014 5:09 pm 
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Joined: Wed Feb 24, 2010 3:12 pm
Posts: 41
Location: Germany
Hello everybody,
This booking thing is driving me crazy - the info I get is so confusing! This is what I found on online reservations on https://secure.mobi.sanparks.org/bookings/terms:
"This facility caters for the period from 1 August 2014 to 31 July 2015. With any needs for the period 1 August 2015 to 31 August 2015 please use one of the alternative booking methods."
On the "normal" website it only says: "This facility caters for the period from 1 August 2014 to 31 July 2015.", no mentioning of the alternative booking methods.
If you try to check availability for August 2015, it says that you are checking a period beyond the provided 13 months in the future, so I guess the info on the mobile website is incorrect ... If so, the info should be removed, it is really confusing. If it is correct, though, that means I could already have booked accommodation for August 2015 by calling or e-mailing reservations? :wall:
I'm really sorry to bring this up, but I am truly confused and all I need is some reliable info on when I can book for August 2015 (the sooner the better, booking I mean, not getting the info :)). Thanks for your patience and help!


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 Post subject: Re: Bookings - again (sorry...)
Unread postPosted: Thu Jul 31, 2014 6:08 pm 
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Joined: Fri Apr 26, 2013 6:27 pm
Posts: 55
If you want to book for August 2015 ring the Sanparks booking offices(s) the moment they open on 1st September 2014, and hang on until they answer, it can take up to half an hour but don't give up.
You have 30 days to pay the deposit if you do it this way.
If you want to book online you have to wait another month and your choices might have gone by then.
You can send an email at the end of August but bear in mind you might not be at the top of the list on 1 September.

Register with Sanparks before you telephone so that you have a Client Code to quote when you make the booking.
Have your first choices to hand and alternatives if possible.
Its all done very quickly because they are very busy and some places and preferred accommodation is booked within moments of the booking system opening.
Just book what you can and then look online later as cancellations come up all the time.
Online you can book yourself from 1 October 2014, but you have to pay the 50% deposit immediately.

We telephoned from UK the moment bookings opened using a lo call number, remember the time difference between Germany and SA if there is one.
You will get a confirmation email very quickly with your reservations and a confirmation reservation number. Sanparks are very quick, efficient and their computer system seems to knock spots off those used by government departments here in UK.
Good luck Pen :thumbs_up:


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 Post subject: Re: Bookings - again (sorry...)
Unread postPosted: Thu Jul 31, 2014 7:12 pm 
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Joined: Wed Feb 24, 2010 3:12 pm
Posts: 41
Location: Germany
Thank you, Pen, I thought that was the way to go, but the websites are confusing. Thanks for the clarification!


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 Post subject: Re: Bookings - again (sorry...)
Unread postPosted: Thu Jul 31, 2014 8:13 pm 
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Joined: Fri Apr 26, 2013 6:27 pm
Posts: 55
Welcome. Only four weeks now and we will be there :dance:


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