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 Post subject: Confused about bookings (general, not holiday period)
Unread postPosted: Tue Jul 01, 2014 9:24 pm 
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Joined: Wed Feb 24, 2010 3:12 pm
Posts: 41
Location: Germany
Dear Forumites, I'm a bit confused about the opening of booking periods ... If I remember correctly from earlier visits (the last as far back as 2011), online bookings could be made 11 months in advance (e.g. on the 1st of October 2010 for August 2011) whereas the alternative booking methods could be used earlier (already on the 1st of September 2010). Now it says that all bookings are only accepted 11 month in advance, no more mentioning of a different, i.e. earlier, opening for the other methods. Has this changed over the past few years, or am I missing something? We want to book for August 2015 and I was planning to do so first thing in the morning on 1 September ... Seems like I'll have to wait until October? I just want to make sure, I'd hate to find out in October that I should have booked earlier to get the units we want ...
Hope this question isn't too stupid, thanks for your help! :redface:


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 Post subject: Re: Confused about bookings (general, not holiday period)
Unread postPosted: Wed Jul 02, 2014 5:23 am 
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Junior Virtual Ranger
Junior Virtual Ranger

Joined: Mon Aug 17, 2009 5:28 pm
Posts: 315
Location: California
Thalie, as far as I am aware, bookings for August 2015 will open on September 2014. June and July 2015 are different as they open on 22 July 2014.

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 Post subject: Re: Confused about bookings (general, not holiday period)
Unread postPosted: Wed Jul 02, 2014 8:23 am 
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Joined: Fri Apr 12, 2013 10:17 am
Posts: 71
It seems changes, which are still relatively vague in my opinion, have been made without an official announcement. This affects the holiday plans of many families. :doh:

I hope a clear detailed picture is soon available

Eg

Call centre opens on this....date at this.....time for this period. People in the queue are considered first and then phone in bookings have the next priority

Email booking are considered before phone in bookings but after the people in the queue

Online bookings open the next day at 2am :hmz:

Tour operators and booking agencies have to follow the same procedure, therefore have no preference :?

Etc,

But a clear order of the procedure, who has preference and in what order


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 Post subject: Re: Confused about bookings (general, not holiday period)
Unread postPosted: Wed Jul 02, 2014 5:03 pm 
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Joined: Wed Feb 24, 2010 3:12 pm
Posts: 41
Location: Germany
Thanks!
I suppose that August is not a school holiday period in South Africa, so normal rules should apply. Just wish I knew exactly what these are :hmz:


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 Post subject: Re: Confused about bookings (general, not holiday period)
Unread postPosted: Thu Jul 03, 2014 4:47 pm 
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Joined: Wed Feb 24, 2010 3:12 pm
Posts: 41
Location: Germany
cheetahlady wrote:
Thalie, as far as I am aware, bookings for August 2015 will open on September 2014. June and July 2015 are different as they open on 22 July 2014.

Does that apply to all booking methods, including online? Or will I have to call or e-mail them?


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