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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Mon May 05, 2014 7:21 pm 
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Virtual Ranger
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The prices and menu selection look very good. :clap:

Living just a half hour north of "south of the border" I do take issue with what passes for tacos in SA. :tongue:

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Thu May 08, 2014 10:40 am 
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Location: Leiderdorp, The Netherlands
saraf wrote:
To be fair I used to get really annoyed when people did this anyway when I wanted a table to eat at and couldn't find one.


I agree with you. And when you want to sit on the deck.....just order a smal fresh orangejuice....it's great!! :thumbs_up:

Ruud

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Last edited by ruud on Thu May 08, 2014 4:49 pm, edited 1 time in total.

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Thu May 08, 2014 2:26 pm 
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Location: Groenkloof
Dear 'Mites

REGARDING DAY VISITORS USING THE DECK AT LOWER SABIE

SANParks has spoken to the franchisee (Mugg and Bean ) and they will not disallow people from using the deck. If you use the Mugg and Bean seating space, please support the restaurant.
Hope this clears the confusion :thumbs_up:

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Thu May 08, 2014 2:38 pm 
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Thank you for clearing up the matter for us Les :gflower:

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Thu May 08, 2014 8:05 pm 
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Joined: Wed Nov 10, 2010 9:55 pm
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Location: Somerset West/Johannesburg
Thanks Guys

Anyone know if there is a TV in L'S for the rugby then?

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NEXT TRIP:

June/July 2014
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-Skukuza
-Orpen
-Skukuza
-KPL
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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Thu May 08, 2014 10:52 pm 
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Junior Virtual Ranger
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We were there about a week after they opened in March and were expecting to have dinner and watch the rugby on the deck. Unfortunately there was no tv!


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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Fri May 09, 2014 10:25 am 
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Joined: Fri Apr 12, 2013 10:17 am
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Many like to enjoy sitting peacefully there in the evenings and enjoy the view/sightings, but a blasting TV ruins it, especially if they have no interest in the sport being played, although I would also love to watch the odd rugby game, so it’s a difficult one.

Can Lower Sabie not make alternate arrangements (I watched rugby at LS once in a small hall/room next to the laundry, but it seems to be under renovation at the moment?)


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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Fri May 09, 2014 12:08 pm 
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Location: London, but from Blaauwberg
I look forward to seeing the changes that are taking place at this and other camps when we visit from tomorrow.

Are the elevated viewing spots still open at Lower Sabie. I remember access via the walkway to the tents? Maybe Sanparks could improve this for people who want to sit and look out over the river without having to buy something from M&B.

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Fri May 09, 2014 1:09 pm 
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BerkiSA wrote:
Thanks Guys

Anyone know if there is a TV in L'S for the rugby then?


Hi Berki;

Unfortunately there is no TV.

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Fri May 09, 2014 2:26 pm 
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Riaanf31 wrote:
I look forward to seeing the changes that are taking place at this and other camps when we visit from tomorrow.

Are the elevated viewing spots still open at Lower Sabie. I remember access via the walkway to the tents? Maybe Sanparks could improve this for people who want to sit and look out over the river without having to buy something from M&B.



this is sadly now a dumping area for old furniture, an very dirty up there


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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Fri May 09, 2014 8:24 pm 
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Location: Groenkloof
Marked increase in service levels for SANParks Restaurant.

South African National Parks (SANParks) is proud to announce that two months after the opening of Mugg & Bean restaurant at Lower Sabie in the Kruger National Park (KNP) there has been a 127.67% increase in this facilities turnover.

This according to SANParks’ Managing Executive: Tourism Development and Marketing, Glenn Phillips, who said this new restaurant operator in Lower Sabie has done exceptionally well in the short space of time since the official opening on 12 March 2014.

He said it was equally encouraging to see a marked increase in customer satisfaction levels in such a short period.

According to Phillips service levels in the same period last year stood at 57.7% and after Mugg & Bean resumed operations satisfaction levels increased to an impressive 75.8%. “These results are an indication of a good sustainable and practical solution all in an effort to satisfy our clients.”

Phillips said that in an effort to improve restaurant service and value for money a new model was introduced in 2014 where various franchised brands were introduced to SANParks. “This is part of the organizations Commercialisation Strategy which aims to enable private operators to become involved in selected commercial operations with the objective of, amongst other, generating revenue whilst improving service levels, BBBEE, creating jobs and contributing to local economic development”.

“The improved efficiency of the restaurant will result in more funds being secured for conservation, ensuring the continued sustainability of our Parks”, concluded Phillips.

The other new restaurants in the KNP are all expected to be up and running by the end of September 2014.

Media enquiries:

Reynold “Rey” Thakhuli – Acting Head of Communications SANParks. Tel: 012 426 5203; Cell: 073 373 4999; Email: rey.thakhuli@sanparks.org
OR
Gabrielle Venter – Manager Media & Stakeholder Relations SANParks. Tel: 012 426 5065; Cell: 083 825 9435; Email: gabrielle.venter@sanparks.org
OR
Ike Phaahla – Media Specialist SANParks. Tel: 012 426 5315; Cell: 083 673 6974; Email: isaac.phaahla@sanparks.org

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Sat May 10, 2014 12:11 am 
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More customers and higher customer service results. :clap: :clap: :clap:

Nice Job Lower Sabie Mugg and Bean!

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Fri May 30, 2014 3:29 pm 
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Location: London, but from Blaauwberg
I'll admit to having had a very good experience at M&B. The only downside was that I kept staring at the dessert as we were sat close to the display. Man oh man, but they looked amazing.

This is definitely a massive improvement on the previous offers to tourists. Let's hope that the same goes for all the other franchises planned for KNP.

Onwards and Upwards!

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Next trip is in the planning phase........


Last edited by Riaanf31 on Wed Jun 11, 2014 6:43 am, edited 1 time in total.

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Fri May 30, 2014 3:33 pm 
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Well done M&B LS, :clap: :clap: :clap: keep up giving the great service and lovely food :gflower:

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 Post subject: Re: Mugg and Bean in Lower Sabie.
Unread postPosted: Mon Jun 09, 2014 9:10 am 
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Joined: Tue May 04, 2010 1:16 pm
Posts: 25
Good to hear all the good reports.

However, in reality some of the food was very poor (lesagna covered with cheese and cooked in a microwave. Oily on top and cold in the middle).
Vegetables (green peppers, yellow peppers, red peppers with a piece or two of butternut) were overcooked in vast amounts of oil.

The AVERAGE waiting period at dinner time for our table of four, over three meals was 55mins per sitting, then on arrival some of the food was cold.

We were only one of a number of tables to complain and not finish food or send it back.

Having said that, the staff were well trained and very pleasant.

I am sure that some of this is attributed to the restaurants being new, so am more than happy to give the promising menu another try in September on our return.


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