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Requesting specific Accommodation.

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Elsa
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Re: Oliphants FQ4V2

Unread postby Elsa » Mon Aug 20, 2012 10:10 am

I think These e-mails addresses will be useful.
I know it says NOT for reservations but if its just a bungalow request then that is what the reservations offices tell us to do.
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Re: Letaba

Unread postby lion queen » Tue Aug 28, 2012 7:09 pm

Have a look at this topic.....just click on the link and in the topic click on the type of accommodation you want to view

Accommodation photos
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Re: Letaba

Unread postby Bush Baptist » Wed Aug 29, 2012 1:09 pm

saraf wrote:Well actually it isn't a norm, it is always done at the camp's discretion. It's not a right and it can't always been done.


Agreed. They try to do it as part of customer service excellence.

I have never been refused, and I contact the camp 2 weeks before arrival.
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Re: Selecting specific huts?

Unread postby Dupacc » Tue Sep 04, 2012 6:38 pm

cheetah2111 wrote:Based on comments by other Mites, phone Orpen about three weeks before you go and request that specific unit :thumbs_up:


Calling three weeks in advance might be enough for Orpen ... :) :)
But the friendly people at Lower Sabie required a faxed request from me for our stay there during May 2013. So it might be well worth it to call sooner rather than later. (BTW: we will also spend some time in Orpen come May 2013) :D
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Re: Selecting specific huts?

Unread postby mel123 » Tue Sep 04, 2012 7:00 pm

I requested a specific unit at Olifants for October by calling their office, but was asked by the friendly person at reception to fax a written request to them asap, which I did.
I'll only be able to confirm if the unit was allocated a week before our stay.
Holding thumbs!
When I requested a specific unit at Pretoriuskop earlier this year a phone call was enough and they confirmed it for me immediately.
It might have been a bit closer to our arrival though.
The camps differ in their procedures I think.
It also helps to give them n alternative if they can't give you the requested unit. :thumbs_up:

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Re: Requesting specific Accommodation.

Unread postby Elsa » Sun Jan 05, 2014 8:16 pm

Have a look through Index to Best unit numbers
Its still a work in progress but can give you some idea in the mean time but as Stoffel has rightly said, they are all great. :thumbs_up:
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Re: Reservations

Unread postby lion queen » Tue Jan 14, 2014 8:54 am

K-4S wrote:I have found on the Sanparks page with camp details it states at the top that the details are "Not for Reservations!"


Hi K-4S,

All that means, is that you can't phone the camps to make reservations, you need to phone Central reservations or one of the other methods to make your booking.

As Carol stated, phone the camp and ask for the unit you want, they will then indicate whether still available or not. I've phoned up to a month before my booking date to ask for a specific unit.

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Re: Requesting specific Accommodation.

Unread postby tent dweller » Wed Mar 12, 2014 3:53 pm

Some camps might want the request in writing (email or fax). I requested a specific hut in Balule and the main camp (Olifants) asked me to send my request by fax
PRETORIUSKOP 20 - 21 December 2015
TAMBOTI 22 - 24 December 2015
OLIFANTS 25 - 27 December 2015 (with a view)
LETABA 28 - 31 December 2015
MOPANI 01 - 03 January 2016 (with a view)
PRETORIUSKOP 04 -06 January 2016

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Re: Requesting specific Accommodation.

Unread postby suebfly » Tue Mar 18, 2014 6:52 am

E-MAIL the best. Send a request as soon as you book don't wait. These days if you wait somebody will already have booked.

I send e-mail requests to all camps the day I make a booking and within two days I will have received replies

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Re: Requesting specific Accommodation.

Unread postby squirrel_asc » Tue May 06, 2014 5:37 pm

I always just call the number listed on the camp's contact page and speak to whoever answers. I've never had any problems doing this :)

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Re: Requesting specific Accommodation.

Unread postby Elsa » Wed May 07, 2014 10:31 am

Staff do get moved around in the park from time to time so often the e-mail doesn't get to the right person but Graham if phoning is not an option maybe try sending a mail to the Hospitality manager which is what I do when requesting specific accommodation.
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Re: Requesting specific Accommodation.

Unread postby Nkulu » Mon Jun 09, 2014 7:16 am

Disabled Accommodation:
Please could someone assist in advising how to ensure that I get a disabled unit. I know they are kept back for a period before release ( how long) I am determined to go in December :D but must book a disabled unit for the friend going with.
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Re: Requesting specific Accommodation.

Unread postby saraf » Mon Jun 09, 2014 9:52 am

You need to phone Reservations directly and ask. They should be able to talk you through the procedure.
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Re: Requesting specific Accommodation.

Unread postby alf » Wed Jun 11, 2014 8:59 am

Hi Bushbuddies,

Christo Knox is the hospitality services manager at Shimuwini now. I have also requested a specific unit and he phoned me within an hour to confirm my request. You can e-mail him at christo.knox@sanparks.org
Made my booking for Desember 2014!! Whoohoo

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Re: Requesting specific Accommodation.

Unread postby Guzz » Tue Jul 15, 2014 11:07 am

I've just contacted both Lower Sabie and Satara to request specific accommodation.

Lower Sabie

The friendly lady at reception told me to mail my request to rofhiwa.nedididi@sanparks.org.

Satara

Seems Satara will only accept a fax. I asked for an email address and she told me that I must rather fax my request through. :rtm:

In both cases I asked that they confirm when the allocation has been made, so I wait in anticipation.... :pray:

Will let everyone know what the outcome is. :thumbs_up:


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