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 Post subject: Adding Activities
Unread postPosted: Fri Oct 03, 2014 6:11 pm 
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Joined: Tue Aug 26, 2014 7:44 am
Posts: 49
Location: Oxford U.K
HI

We have just tried to add a Cpl of game drives for sept 15

we have followed the prompts on screen with no success..we just keep going around in circles...


I have a reservation number and it logs in ok...but that's it

any ideas

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 Post subject: Re: Adding Activities
Unread postPosted: Fri Oct 03, 2014 9:16 pm 
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Joined: Tue Mar 22, 2005 6:31 pm
Posts: 10853
Location: Ballito, KZN North Coast, South Africa
Did you book by e-mail?

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 Post subject: Re: Adding Activities
Unread postPosted: Sat Oct 04, 2014 1:00 am 
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Joined: Tue Aug 26, 2014 7:44 am
Posts: 49
Location: Oxford U.K
through an agent....but yes

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 Post subject: Re: Adding Activities
Unread postPosted: Sat Oct 04, 2014 9:20 am 
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Joined: Tue Mar 22, 2005 6:31 pm
Posts: 10853
Location: Ballito, KZN North Coast, South Africa
Try sending an e-mail to reservations quoting your reservation # and your client code and ask them to add the activities to your a/c.
If all else fails then maybe ask the agent who did your booking to help with adding activities.

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 Post subject: Re: Adding Activities
Unread postPosted: Sat Oct 04, 2014 10:25 pm 
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Joined: Thu Feb 17, 2005 5:30 am
Posts: 164
Location: Beautiful northern California
Samson123,

I too, went around in circles and got a bit frustrated, then realized that I wasn't doing it right. Just in case you are doing the same thing, let me walk you through it...

1. Log in to ONLINE BOOKINGS
2. Click on EXISTING RESERVATIONS
3. Click on the RESERVATION NUMBER that you want to add to
4. Here you should see a list of all of the camps into which you are booked. Bottom right click on ADD ACTIVITY
5. This is where I went wrong. There is a picture of a basket and it says ADD ACTIVITIES. If you click on that, you will go around in circles and start over. Don't click on add activities there but rather go down and BELOW you should see a green bar with the park listed, click on THAT...in my case, it says KRUGER NATIONAL PARK. Then you should get a list of all of the camps and each one lists the activities available for any particular date. Click on the date and go from there.

Perhaps that will work for you. It worked for me but only after I went in circles for longer than I care to admit.

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2014
Nov 5,6,7 Skukuza
Nov 8, 9 P'Kop
Nov 10 - 14 Satara
Nov 15 - 19 Letaba
Nov 20 - 24 Shingwedzi
Nov 25, 26 Mopani
Nov 27 - 30 Olifants
Dec 1 - 5 Lower Sabie
Dec 6 - 9 Biyamiti
Dec 10, 11 Crocodile Bridge
Dec 12, 13 Skukuza


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 Post subject: Re: Adding Activities
Unread postPosted: Sun Oct 05, 2014 7:56 am 
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Joined: Tue Aug 26, 2014 7:44 am
Posts: 49
Location: Oxford U.K
Thanks very much....works a treat

Thanks again

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 Post subject: Re: Booking advice for Activities
Unread postPosted: Wed Nov 12, 2014 11:49 am 
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Joined: Wed Mar 07, 2012 6:01 pm
Posts: 6
Location: Frankfurt
This exactly was my problem too!
Thanky for the explanation. Now it worked!! :dance:

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Southafrica 2014/2015


Lower Sabie: 20.12.-22.12.14
Olifants: 22.12.-26.12.14
Letaba: 26.12.-27.12.14

Royal Hlane NP: 27.12-29.12.14

Hluhluwe (Bushwillow Lodge): 29.12.-04.01.2015


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