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Help with WildCard

Everything you need to know about the Wild Card program.
MikeGoss2011
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Location: Manchester. UK

Help with WildCard

Unread postby MikeGoss2011 » Sun Sep 02, 2012 8:32 am

Hi all

I have been trying to validate my wildcard ( for the 3rd year running ) using the online update faciltiy but cannot seem to get the system to send me a ?validation code?? As mentioned, this has happened for the last 3 years on the last 3 occassions I have purchased the WildCard.

Who can I now send details too, to get my WildCard validated, and the card issued. This needs to be done before our forthcoming trip to KNP, from the UK, in November, so no rush ( I guess lol )

Thanks

Mike Goss

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saraf
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Re: Help with WildCard

Unread postby saraf » Sun Sep 02, 2012 8:50 am

Mike,

Please PM me with your Wild Card number and a contact email address and I'll see what I can do.
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Crested Val
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Re: Help with WildCard

Unread postby Crested Val » Sun Sep 02, 2012 11:43 am

That's what is so amazing about these forums............ask a question, and most times it's sorted in no time!! :thumbs_up:

Mike.............may see you in the park. :dance:
Thinking of my beloved South Africa every day.

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MikeGoss2011
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Location: Manchester. UK

Re: Help with WildCard

Unread postby MikeGoss2011 » Sun Sep 02, 2012 9:05 pm

Hope so. I seem to remember we are in some of the same camps on the same days. We should be in a Kia Sportage with the YR loud and proud

Mike and Trish

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Crested Val
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Re: Help with WildCard

Unread postby Crested Val » Sun Sep 02, 2012 9:14 pm

We will be in our trusty silver grey Hyundai Atos (Amica) NPS reg.
Yellow and red ribbons will be displayed. :thumbs_up:

Hope you get your Wildcard sorted...........I'll be trying to do ours nearer the time, but may wait till I get to the gate, if I have a problem. :thumbs_up:
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Joep Stevens
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Re: Help with WildCard

Unread postby Joep Stevens » Sun Sep 02, 2012 9:25 pm

Dear Mike & Trish,

Sorry about the problems you are encountering with your Wild Card. Please send me an email with your details such as Wild Card number and identity numbers and this will be sorted out.

With Kind regards.

JOEP STEVENS (joep.stevens@sanparks.org)
General Manager: Tourism Operations

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arks
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Re: Help with WildCard

Unread postby arks » Sun Sep 02, 2012 10:00 pm

Hi Joep:

Perhaps you may be able to help me, too? Despite repeated emails, I am still unable to access / update my details. All I get are error messages, either "no match found" or when I WAS finally able to access my details (it's a bit confusing to have two different numbers, often neither works! :wall: ) and tried to update them, I received this error message:

Error: We could not process your request at this time. Please contact us if this problem persists.

After repeated contacts and assurances that the problem(s) are rectified, these problem(s) still occur, I have just tried yet again to update my details before posting this message.

PLEASE can you help??? :wall: :wall: :wall:

Thanks, arks
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kite
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Re: Help with WildCard

Unread postby kite » Sun Sep 02, 2012 10:11 pm

I think Joep would be happy to help if you send all your details like card numbers, passport numbers and names and dates of cards etc. :thumbs_up:

MikeGoss2011
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Location: Manchester. UK

Re: Help with WildCard

Unread postby MikeGoss2011 » Tue Sep 04, 2012 4:52 pm

Many thanks for your offer to assist Joep. Email sent to you today.

Mike Goss

ps thanks again


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