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 Post subject: I can't even apply for a wild card!!!!
Unread postPosted: Wed Aug 17, 2011 3:19 pm 
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Joined: Fri Feb 16, 2007 6:06 pm
Posts: 13
Location: Pennsylvania- USA
We have tried for 4 days to apply online for an international couples wild card, with no success and great frustration.

After filling out the application form we get the error message "May not match Main Holder ID/Passport Number" next to the second persons passport number.

Since we, obviously, have different passport numbers this makes no sense, however it will not let us go past this step.

We have tried different computers, different web browsers, switching the order of our names all with out luck.

We e-mailed the wild card center, and cc: Joep (Who really does seem to do a great job), but haven't heard back yet.

We leave in 5 days.

Has this happened to anyone else?

Any ideas what to do now?

Thanks
George

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 Post subject: Re: I can't even apply for a wild card!!!!
Unread postPosted: Wed Aug 17, 2011 3:23 pm 
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Joined: Sun Apr 29, 2007 1:12 pm
Posts: 5008
Location: New Brunswick, Canada
Hi George :D

The board has been behaving badly these past few days...might be the problem...however....you can purchase your "All clusters" Wild card at the first Sanparks camp you visit....;)

Have a great trip!!! :mrgreen:

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 Post subject: Re: I can't even apply for a wild card!!!!
Unread postPosted: Wed Aug 17, 2011 6:36 pm 
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Joined: Fri Feb 16, 2007 6:06 pm
Posts: 13
Location: Pennsylvania- USA
Thanks to CuriousCanadian for the quick reply.

I posted in this forum previously asking about where to buy a wildcard. Joep at that point replied

"Yes, it is possible to buy Wild Card membership at all parks (except in Table Mountain) upon arrival but I strongly recommend that you buy your membership online as you then provide your details once only and that finalises the transaction, while if you buy at the park, you still need to go online later and capture your details."

Our first park is Golden Gate NP. We will not have online access, nor would we have any way to print out our confirmation.

After that we go to KZN parks. Where we have had problems previously. People have also reported that KZN parks are not reliably taking the wild card (Even when they are in the program). So we would like have everything in order before we get to that point.

Thanks
George

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 Post subject: Re: I can't even apply for a wild card!!!!
Unread postPosted: Wed Aug 17, 2011 7:51 pm 
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Joined: Thu Jan 13, 2005 9:02 pm
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Location: mind in SA, body in The Netherlands
Your best bet will be emailing Joep
So sorry that we can not do more for you

but the forum was rather awkward these past few days
Could not book accommodation myself
believe its in order now

Just tested it
you have to confirm your passport number (computer asks you)
and enter a SA suberb :shock:
some hickup in the system
i enter none :wink:

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