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 Post subject: Wild Card
Unread postPosted: Tue Jun 21, 2011 8:02 am 
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Legendary Virtual Ranger
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Joined: Sat Aug 11, 2007 7:29 pm
Posts: 7900
Location: Parklands Cape Town
FAC Member (2012)
Yesterday evening I bought my WILD CARD on line.
They have taken off R560 from my Bank TWICE.. and the two letters have two different numbers . As far as I know I only did the transaction once. Any suggestions on what to do??? I will phone the Wild card Number in a few moments .

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 Post subject: Re: Wild Card
Unread postPosted: Tue Jun 21, 2011 9:28 am 
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Forum Assistant
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Joined: Tue Oct 06, 2009 5:03 pm
Posts: 11569
Location: Upington RSA
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Hi Elizabeth,

Have you phone the bank?? Did you make a print out of the transaction??

O dear this is not nice....................

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 Post subject: Re: Wild Card
Unread postPosted: Tue Jun 21, 2011 9:54 am 
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Junior Virtual Ranger
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Joined: Wed Mar 23, 2005 9:26 am
Posts: 674
Location: Hunter Valley, Australia
Surely the wild card department would refund you.

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 Post subject: Re: Wild Card
Unread postPosted: Tue Jun 21, 2011 10:53 am 
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Senior Virtual Ranger
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Joined: Fri Feb 17, 2006 9:09 pm
Posts: 19661
Location: another national park.. in England
From GGGG--Hugh said ......
Quote:
Sorted out my Wild card thing thanks to Spookie and Sanparks mannies.

:clap: Spooks and SANParks :clap:

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 Post subject: Re: Wild Card
Unread postPosted: Tue Jun 21, 2011 11:05 am 
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Legendary Virtual Ranger
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Joined: Sat Aug 11, 2007 7:29 pm
Posts: 7900
Location: Parklands Cape Town
FAC Member (2012)
Luckily my Cell phone goes beep beep everytime a transaction is made and when it went twice I knew what had happened. Also they sent two letters via e-mail (two different numbers)and being on Internet banking we could see that the transaction had taken place within seconds of each other. But what about folk who dont have the cell phone thingy or rhe internet banking. It might take a few weeks to pick it up ... scary !!
Happened once to us on BAirways and it took about three months to get a payback .. ( couldn't they see the same person was booked twice .. !!)

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