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Wild Card Renewal

Everything you need to know about the Wild Card program.
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Suej
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Wild Card Renewal

Unread postby Suej » Thu Nov 18, 2010 8:40 pm

OK, another question.

My original International Wildcard expired in September 2008 and as I did not visit any Sanparks destination in 2009, I renewed my card on my recent visit to the KTP, at Twee Rivieren the beginning of October (2010).

I was told that I could keep my old card and that it would suffice. I was not issued with a new card.

I have just tried to update my card on the Sanparks Update site, and have received a conformation back telling me that my card expired in 2009. I have tried to reply to the email address in the message which has been bounced back as undeliverable, so what now anyone?
SueJ - Sand Rover !

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Elsa
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Re: Wild Card Renewal

Unread postby Elsa » Thu Nov 18, 2010 8:50 pm

Hi Sue, I would then recommend you send an e-mail to Joep Stevens and let him deal with this, plus hope for the best! :wink:
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ecojunkie
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Re: Wild Card Renewal

Unread postby ecojunkie » Thu Nov 18, 2010 8:57 pm

Also contact Infinity via the number on the Wildcard, or their website, and ask for proof of renewal via email (a screenshot, is what I was told was needed). Send this to Joep to assist him in sorting it out for you.
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Suej
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Re: Wild Card Renewal

Unread postby Suej » Thu Nov 18, 2010 9:38 pm

Thanks ecojunkie -

I find this all rather confusing and annoying :evil:
SueJ - Sand Rover !

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Kalahari Tapas 2010http://www.sanparks.org/forums/viewtopic.php?style=2&f=27&t=48065&hilit=kalahari+tapas

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lion queen
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Re: Wild Card Renewal

Unread postby lion queen » Fri Nov 19, 2010 7:00 am

SueJ,

I did what ecojunkie said. You can send him an e-mail with as much info you can, including the screen print from Infinity and he will sort every thing.
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Re: Wild Card Renewal

Unread postby Joep Stevens » Tue Nov 23, 2010 11:53 am

Thank you, Lion Queen, for the feedback (posted on another thread) and I am glad we could sort this out!

Suej, please forward me your details to joeps@sanparks.org and I will sort it out.

Kind regards.

JOEP STEVENS
General Manager: Tourism Operations

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Suej
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Re: Wild Card Renewal

Unread postby Suej » Tue Nov 23, 2010 12:23 pm

Joep Stevens wrote:
Suej, please forward me your details to joeps@sanparks.org and I will sort it out.

Kind regards.

JOEP STEVENS


Thank you Joep - I have sent you an email.
SueJ - Sand Rover !

KTP 2012 - Green Dunes, hungry mice & frozen toothpaste

Kalahari Tapas 2010http://www.sanparks.org/forums/viewtopic.php?style=2&f=27&t=48065&hilit=kalahari+tapas

Kagalagadi Wheat Fields TR 2008

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Suej
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Re: Wild Card Renewal

Unread postby Suej » Wed Nov 24, 2010 10:34 am

Joep, my email messages are not reaching you and are bouncing back.

I am sent you a pm and hope you can help, or if not someone else can??
SueJ - Sand Rover !

KTP 2012 - Green Dunes, hungry mice & frozen toothpaste

Kalahari Tapas 2010http://www.sanparks.org/forums/viewtopic.php?style=2&f=27&t=48065&hilit=kalahari+tapas

Kagalagadi Wheat Fields TR 2008

kite
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Re: Wild Card Renewal

Unread postby kite » Thu Dec 02, 2010 10:02 am

On a positive note, I have just updated my details on-line and received a confirmation letter immediately which I printed.
I look forward to my new card arriving in due course.
Many thanks,
Kite :lol:

Penny
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Re: Wild Card Renewal

Unread postby Penny » Sat Dec 11, 2010 1:56 pm

Thanks to Joep I now have a letter from Sanparks reflecting that my Wildcard is valid until the end of October 2011. I just hope that there are no raised eyebrows at the gate when I produce my Infinity Wildcard in the absence of one that is going to be issued by Sanparks and that there is not total confusion when according to the letter received from Joep it reflects that the Wildcard referred to was purchased in October 2009 but is valid until October 2011. Ahhhh well we shall just have to wait and see what happens!
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ecojunkie
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Re: Wild Card Renewal

Unread postby ecojunkie » Sat Dec 11, 2010 2:59 pm

don't worry! I was pretty much in the same boat.....and last week asked BnD folk to check my card for me....and it was fine. So it seems the system knows the right thing even if notifications are strange!
Smiling is contagious. Start an epidemic today!

Have you read the entrance permit? Do you KNOW the Conditions of Entry?

Completed over 6 years in Kruger in my caravan.

If I was normal I wouldn't be me!

kite
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Re: Wild Card Renewal

Unread postby kite » Thu Feb 03, 2011 12:36 pm

Lets try again. I had just pressed submit after typing my query when my modem lost the connection!
I think my post disappeared!
Is a new wild card going to be issued soon or will we just have to wait for the old to expire before purchasing a new wild card?
I have the letter confirming I updated my details. It declares it's temporary proof of purchase and is valid till 31 December.
I live in KZN and want to visit their parks.
Are they accepting this letter or the old wild card or both together for entrance fees.
Many thanks.
:? :? :?

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ruthp
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Re: Wild Card Renewal

Unread postby ruthp » Thu Feb 03, 2011 1:57 pm

I have been getting anxious about receiving the new Wild Card as we are leaving for Kgalagadi on 21 April. After making e-mail enquiries about when replacement cards would become available I received a reply this week saying the replaement cards would begin posting in APRIL?! :doh: so it could very likely not arrive in time.

However, my understanding :hmz: is that, seeing as we have already updated our WildCard details and received a confirming letter, if we don't receive our new card before we leave our old card will continue to be acceptable - provided we produce with it the letter confirming that our Wild Card details have been updated and our ID

Am I correct? :huh:

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michel367
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Re: Wild Card Renewal

Unread postby michel367 » Thu Feb 03, 2011 2:01 pm

That is correct Ruthp.
Just take the confirmation letter, together with your new card with you and you will be just fine. :lol:


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