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Media Release: Wilderness section of the GRNP changes booking system to allocation method

Date: 2014-07-28

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The Wilderness section of the Garden Route National Park has officially changed the old booking system to an allocation system for camp sites for the Park. This is ahead of the upcoming Spring and Summer seasons which are popular in the Park.  Guests and clients to the Park will be granted a site as per their reservation, but will be afforded an opportunity to choose their own site in the particular category on the day of arrival. 

The change emanates from complaints from guests and a survey was conducted.  The majority showed preference for the allocation system in use in many other national parks, namely to choose sites upon arrival on a “first come first served” basis.  

The “first-come, first-served” system, also known as first-in, first-served and first-come, first choice, is a service policy whereby the requests of customers or clients are attended to in the order that they arrived, without other biases or preferences.’ This was therefore deemed to be the most reasonable and fair system.

The management of the GRNP has endorsed this move as not only applying systems that work well in other National Parks but also a great way to manage the administration of camping products in the Park. The Wilderness section of the GRNP is 10 minutes away from the town of George and is easily accessible from the N2. The Park’s range of products include accommodation such as chalets, cabins and family cottages, as well as camping and caravan camping. It is a haven for avid birders because of the various rivers and lakes in the area, including a Ramsar site nearby. Part of the Touw river runs through the Park and is used for canoeing. Wilderness section further is in close proximity (can be walked) to the renowned Wilderness beach (Blue Flag).

For more forest excursions in the Wilderness, water activities and nature and hiking trails available, please contact 044 877 11 97 or visit

Issued by:
South African National Parks (SANParks) Garden Route Communications
Tel: 044 302 5633

Nandi Mgwadlamba
Regional Communications Manager, SANParks 
Tel: 044 302 5633; Cell: 078 702 9663




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